Luxury Salon Receptionist: Guest Experience & Front Desk

Bali Luxury Hair co.; Provinsi Bali; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Bali Luxury Hair co. in Bali is seeking a Professional Receptionist to join our luxury salon team, located in Canggu/ Berawa. You will deliver a warm, highly professional client experience and manage bookings, inquiries, and payments.

Ideal candidates have advanced English, a background in sales or hospitality, and a passion for luxury service. You will collaborate with the salon team to ensure flawless daily operations and client satisfaction.

Qualifications

• Advanced English communication skills are required.
• Experience in sales, hospitality, or customer service preferred.
• Confident and professional communication style.
• Strong sales and interpersonal skills.
• Positive attitude and a proactive approach.
• Leadership potential and ability to work independently.
• Highly organized, responsible, and detail-oriented.
• Passionate about delivering a luxury client experience.

Responsibilities

• Create a warm, welcoming, and highly professional experience for every client.
• Manage bookings, client inquiries, and appointments.
• Provide accurate service and financial estimates in a timely manner.
• Handle client check-outs, invoices, and receipts.
• Handle client concerns and complaints professionally.
• Recommend and sell professional hair care and retail products.
• Maintain a high standard of customer service throughout the entire client journey.
• Work closely with the salon team to ensure smooth daily operations.

Skills

Advanced English

Sales experience

Professional communication

Interpersonal skills

Positive attitude

Leadership potential

Independent yet team player

Organization & detail orientation

Luxury client experience

Job description

Bali Luxury Hair co. in Bali is seeking a Professional Receptionist to join our luxury salon team, located in Canggu/ Berawa. You will deliver a warm, highly professional client experience and manage bookings, inquiries, and payments.

Ideal candidates have advanced English, a background in sales or hospitality, and a passion for luxury service. You will collaborate with the salon team to ensure flawless daily operations and client satisfaction.