Front Desk & Guest Experience Specialist

Finnsbali; Tibubeneng; On-site; IDR 48,000,000 - 72,000,000; Full time

Benefits offered by this job

Beach club environment

Career growth

Competitive salary

Finns Bali membership

BPJS health insurance

Job summary

FINNS Bali is seeking a dynamic Receptionist to welcome guests, manage calls, and provide outstanding service in a vibrant front desk environment. You will maintain an organized front desk, handle inquiries, and coordinate appointments to ensure a smooth experience for visitors and staff.

The ideal candidate has at least 2 years of receptionist experience, is fluent in English and Bahasa Indonesia, and proficient with OPERA.

Qualifications

• Two years front desk/reception experience.
• Excellent English and Bahasa Indonesia communication skills.
• Experience using OPERA software.
• Professional appearance and customer-service mindset.

Responsibilities

• Welcome visitors and greet guests professionally.
• Manage incoming calls and direct to appropriate personnel.
• Provide excellent service by addressing inquiries and issues.
• Maintain front desk area clean and organized.
• Manage appointment calendars and communicate changes.
• Maintain confidentiality and privacy.

Skills

Front desk experience

English proficiency

Bahasa Indonesia proficiency

OPERA experience

Tools

OPERA

Job description

FINNS Bali is seeking a dynamic Receptionist to welcome guests, manage calls, and provide outstanding service in a vibrant front desk environment. You will maintain an organized front desk, handle inquiries, and coordinate appointments to ensure a smooth experience for visitors and staff.

The ideal candidate has at least 2 years of receptionist experience, is fluent in English and Bahasa Indonesia, and proficient with OPERA.