Shuttle Operations (Contract) SPX Express

Shopee; Bangkok; On-site; IDR 224,839,000 - 417,559,000; Full time

Job summary

Shopee Bangkok is seeking a skilled Linehaul Operations Specialist (Experienced) to support daily linehaul activities across our regional network. You will be the key contact point for internal and external stakeholders, ensure on-time truck arrivals, and maintain daily usage reports.

You will coordinate with subcontractors, adjust truck numbers, plan daily usage, and manage parity between demand and capacity.

Qualifications

• Must demonstrate problem-solving and root-cause analysis.
• Excellent communication, negotiation, and stakeholder coordination skills.
• Able to work under pressure in a dynamic, fast-paced environment.

Responsibilities

• Support Linehaul Operations team for daily operations and act as key contact point for internal and external parties.
• Reconcile and create daily truck usage reports and other operational reports.
• Recheck and ensure trucks arrive on-time at each station.
• Coordinate with subcontractors to inform daily operation issues or request extra trucks.
• Plan daily truck usage to support daily operations and manage truck numbers accordingly.

Skills

Problem solving

Communication

Negotiation

Stakeholder coordination

Job description

Department OperationsLevelExperienced (Individual Contributor)LocationBangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Job Description:Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external)Reconcile and create Daily truck usage report or any other reportSupport Linehaul ground operationRecheck and follow all trucks to arrive On-time at each stationsCoordinate with subcontractor company to inform daily operation issue or calling extra truckCoordinate with subcontractor company to inform/adjust number of truck need or truck schedulingPlanning daily truck usage to support daily operationEfficiently manage number of truck needed to cope with daily parcelOthers task related to Linehaul ScopeRequirements:Having a sense of problem solving and root causing findingExcellent in communication, negotiating, and coordinate with internal and external stakeholdersCan-do attitude, Ability to work under pressure and in a dynamic fast-paced environmentCan dig deeper in root-causeModerate in Microsoft office skillsBe able to work 6 days and night time (depend on assigned shift)Having basic knowledge in transport operation and planning is a plusCan do attitudeExcellent in communication, negotiating, and coordinate with internal and external stakeholders