Data Analyst Support - Contract (Samut Prakan) SPX Express

Shopee; Bangkok; On-site; IDR 186,368,000 - 372,737,000; Full time

Job summary

Shopee in Bangkok seeks a Data Analyst Support to handle data preparation and daily analysis for Sorting Operations Center. You will help optimize planning of resources and manpower by delivering concise data insights and reliable dashboards.

Ideal candidates bring 0–2 years in data analysis, strong Excel/Google Sheets skills, and a willingness to work in fast-paced campaigns with occasional afternoon/night shifts. Fresh graduates are welcome to apply.

Qualifications

• 0–2 years in data analysis or reporting (fresh graduates welcome).
• Proficient in Excel/Google Sheets; experience with AI, n8n, or other data tools is a plus.
• Background on Machine/ Production is a plus.
• Multitasking and prioritizing skills.
• Work with fast timelines and long hours during campaigns; mostly Afternoon/Night Shift.

Responsibilities

• Support the analysis of daily operational data to track Sorting Center throughput, helping balance Speed, Cost, and Quality.
• Clean raw operational data and consolidate daily performance metrics into structured summary reports.
• Maintain standardized performance dashboards to track daily baselines and historical trends.
• Analyze daily operational data to highlight performance gaps and identify sorting line bottlenecks.
• Assist in tracking SLA metrics and prepare data breakdowns to support continuous improvement projects.
• Provide data insights to support on-the-ground operational solutions for daily hub issues.
• Support project follow-ups and track initiative progress across operational teams.

Skills

Data analysis

Reporting

Communication

Multitasking

Tools

Excel/Google Sheets

AI

n8n

Job description

Department OperationsLevelExperienced (Individual Contributor)LocationBangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.About the Team:This role is in Performance Control Tower team. As a Data Analyst Support, you will take ownership in data preparation and data analysis among the Sorting Operations Center (SOC) to optimize and improve the way to plan resources and manpower.Job Description:Support the analysis of daily operational data to track Sorting Center throughput, helping the team balance Speed, Cost, and Quality.Data Processing & Reporting SupportClean raw operational data and consolidate daily performance metrics into structured summary reports.Maintain standardized performance dashboards to track daily operational baselines and historical trends.Basic Data Analysis & Issue TrackingAnalyze daily operational data to highlight performance gaps and identify potential sorting line bottlenecks.Assist in tracking key SLA metrics and prepare data breakdowns to support continuous improvement projects.Operation Support & ImplementationProvide data insights to support on-the-ground operational solutions for daily hub issues.Support project follow-ups and track initiative progress across operational teams.Requirements:Good communication0–2 years in data analysis or reporting (fresh graduates welcome)Proficient in Excel/Google Sheets; experience with AI, n8n, or other data tools is a plusBackground on Machine/ Production is a plusMultitasking and prioritizing skills.Work with fast, timeline and extra long working hours during campaignMostly Afternoon/ Night ShiftFast Response, under pressure