Shipping & Order Admin – On‑Site in Jakarta

Lintas Bangun Nusantara; Jawa Barat; On-site; IDR 66,960,000 - 122,760,000; Full time

Job summary

NTT DATA is seeking an Order Management Administrator to support customer orders and coordinate with cross-functional teams to ensure smooth order fulfilment. You may process invoices to help accurate billing and must pay attention to detail and communicate effectively.

The role requires basic billing experience, familiarity with order management software, and strong organizational skills to handle multiple orders in a fast-paced environment within our Jakarta on-site operations.

Qualifications

• Attention to detail and accuracy in processing orders.
• Familiarity with order management software or systems.
• Strong communication skills for interacting with customers and cross-functional teams.
• Problem-solving abilities to address order discrepancies.
• Organizational skills to manage multiple orders and tasks.

Responsibilities

• Review and process orders, ensuring compliance with guidelines.
• Track and report status of orders to sales teams promptly.
• Receive and review customer orders for accuracy and completeness.
• Enter orders into the system and monitor fulfilment progress.
• Generate invoices when required and ensure pricing accuracy.
• Verify billing information and resolve discrepancies.
• Ensure orders align with contractual terms and pricing.
• Communicate with customers and stakeholders about order status.
• Address inquiries and resolve concerns promptly.
• Update customer profiles and relevant data in the system.
• Enter order details accurately and ensure data integrity.
• Conduct quality checks on orders to prevent errors.
• Ensure all documents and data are complete and accurate.
• Perform any other related task as required.

Skills

Attention to detail

Order management software

Communication skills

Problem-solving abilities

Organizational skills

Excel

Customer-focused mindset

Adaptability

Proactive and systematic approach

Education

High school diploma or equivalent qualification

Job description

NTT DATA is seeking an Order Management Administrator to support customer orders and coordinate with cross-functional teams to ensure smooth order fulfilment. You may process invoices to help accurate billing and must pay attention to detail and communicate effectively.

The role requires basic billing experience, familiarity with order management software, and strong organizational skills to handle multiple orders in a fast-paced environment within our Jakarta on-site operations.