Shift Lead - Warehouse (Pekanbaru)

Shopee Internasional Indonesia; Kota Medan ᯔᯩᯑᯉ᯲; Vor Ort; IDR 120.000.000 - 180.000.000; Vollzeit

Zusammenfassung

Shopee Indonesia is seeking a Warehouse Supervisor to oversee daily warehouse operations in Medan, ensuring accuracy, safety, and efficiency. The role focuses on inbound/outbound flows, inventory control, and KPI-driven performance. Strong leadership and ERP/WMS experience are essential.

The candidate will coordinate with cross-functional teams to optimize processes, manage schedules, and drive improvements in productivity and service levels.

Qualifikationen

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or related field (required).
• 1–3 years in warehouse ops, logistics or supply chain with supervisory experience.
• Solid knowledge of end-to-end warehouse flows (Inbound/Outbound/Inventory).
• Experience with scheduling, manpower planning and KPI/ SLA delivery.
• Proficient in WMS and Excel reporting.

Aufgaben

• Monitor and maintain safe, clean, organized work area per standards.
• Oversee daily warehouse operations to ensure accuracy and efficiency.
• Manage end-to-end Inbound, Outbound, and Inventory processes.
• Control activities to meet KPI and SLA targets.
• Lead manpower planning and shift scheduling.
• Develop team performance and operational competencies.
• Coordinate with related departments to ensure smooth processes.
• Ensure accuracy in warehouse admin and processes.
• Drive continuous improvement to boost productivity.

Kenntnisse

Warehouse operations

Leadership

KPI & SLA management

WMS proficiency

MS Excel / reporting

Ausbildung

Bachelor's degree in Supply Chain / Logistics / Industrial Engineering

Tools

WMS

Microsoft Excel

Jobbeschreibung

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Monitor working area remains safe, clean, and organized in accordance with company standards
• Manage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievement
• Oversee end-to-end Inbound, Outbound, and Inventory processes
• Control operational activities based on established KPI and SLA targets
• Manage manpower allocation and operational team schedules effectively
• Develop team performance, discipline, and operational competencies
• Coordinate with related departments to support smooth operational processes
• Ensure accuracy in warehouse processes and administrative activities
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance

Requirements:

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field
• Minimum of 1-3 years of experience in warehouse operations, logistics, or supply chain, with proven supervisory or team leadership experience
• Solid functional knowledge of end-to-end warehouse flows, including Inbound, Outbound, and Inventory control
• Proven ability to manage recurring operational schedules, manpower planning, and daily performance deliverables against strict KPIs and SLAs
• Proficiency in handling warehouse management systems (WMS) and Microsoft Office tools (specifically Excel and Spreadsheets) for reporting
• Strong leadership and stakeholder management skills, with the capability to collaborate effectively across departments in a structured environment