Shift Lead - Warehouse (Tegal)

Shopee; Kota Yogyakarta; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Shopee is seeking a Warehouse Operations Lead in Yogyakarta to oversee end-to-end warehouse processes, ensuring accuracy and timely fulfillment. You will monitor KPIs, drive process improvements, and lead a team to meet daily targets and safety standards.

Ideal candidates have 1–3 years in warehouse/ logistics with supervisory experience, proficient in WMS and MS Excel, and capable of coordinating cross-functional teams within a fast-moving e-commerce environment in Indonesia.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, or related field.
• 1–3 years of warehouse ops with supervisory experience.
• Experience with KPI/SLA reporting and monitoring.

Responsibilities

• Monitor and maintain a safe, clean, and organized working area.
• Manage and monitor daily warehouse operations to ensure accuracy and target achievement.
• Oversee end-to-end Inbound, Outbound, and Inventory processes.
• Control operational activities based on KPIs and SLA targets.
• Manage manpower allocation and operational team schedules.
• Develop team performance, discipline, and operational competencies.
• Coordinate with related departments to support smooth operations.
• Drive continuous improvement initiatives to enhance productivity and performance.

Skills

Warehouse operations

Team leadership

KPI management

Stakeholder management

Education

Bachelor’s degree in SCM/Logistics/Industrial Eng

Tools

WMS

Excel

Job description

Department OperationsLevelExperienced (Individual Contributor)LocationYogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Job Description:Monitor working area remains safe, clean, and organized in accordance with company standardsManage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievementOversee end-to-end Inbound, Outbound, and Inventory processesControl operational activities based on established KPI and SLA targetsManage manpower allocation and operational team schedules effectivelyDevelop team performance, discipline, and operational competenciesCoordinate with related departments to support smooth operational processesEnsure accuracy in warehouse processes and administrative activitiesDrive continuous improvement initiatives to enhance warehouse productivity and operational performanceRequirements:Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related fieldMinimum of 1–3 years of experience in warehouse operations, logistics, or supply chain, with proven supervisory or team leadership experienceSolid functional knowledge of end-to-end warehouse flows, including Inbound, Outbound, and Inventory controlProven ability to manage recurring operational schedules, manpower planning, and daily performance deliverables against strict KPIs and SLAsProficiency in handling warehouse management systems (WMS) and Microsoft Office tools (specifically Excel and Spreadsheets) for reportingStrong leadership and stakeholder management skills, with the capability to collaborate effectively across departments in a structured environment