Senior Process Optimization & Analytics Analyst

Chandra Asri

Jakarta Pusat

On-site

IDR 180,000,000 - 300,000,000

Full time

9 hours ago

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Job summary

Chandra Asri Group, via PT Chandra Asri Sentral Solusi (CASS), seeks a Process Excellence Sr. Analyst in Jakarta.

The role supports the Transformation Office by driving process improvement, standardization, and data-driven decision-making across HR, Finance, Procurement, and Customer Operations. The successful candidate will analyze workflows, identify automation opportunities (AI, RPA, digitalization), and develop dashboards in Power BI to track KPIs and drive value.

Qualifications

Bachelor’s degree in Industrial Engineering, Business Management, Computer Science, Data Analytics, or related field.
4–8 years of experience in process improvement, data analytics, performance reporting, or shared service operations.
Experience with HR, Finance, Procurement, or Customer Operations is a plus.
Proficiency in Power BI or similar visualization tools.

Responsibilities

Analyze current processes to identify gaps and opportunities across shared service operations.
Identify automation opportunities (AI, RPA, workflow digitalization, system integration).
Support development and implementation of process optimization initiatives.
Conduct root cause analysis and recommend corrective actions.
Track, monitor, and report on process performance post-implementation.