Senior Process Excellence Analyst: Automation & Data Insights

PT Chandra Asri Pacific Tbk; Kebayoran Baru; On-site; IDR 360,000,000 - 720,000,000; Full time

Job summary

PT Chandra Asri Pacific Tbk (Chandra Asri Group) seeks an experienced Process Excellence professional to join our Shared Service Center. You will drive process optimization, automation opportunities, and data-driven decision making across HR, Finance, Procurement, and Customer Operations.

You will build KPI/SLA catalogs, support PMO initiatives, and contribute to Business Continuity Planning, reporting to the Transformation Office. Minimum 4–8 years in process improvement is required.

Qualifications

• Bachelor’s degree in Industrial Engineering, Business Management, CS, or data analytics.
• 4–8 years in process improvement, analytics, or shared services.
• Experience with HR/Finance/Procurement processes is a plus.
• Proficiency in Power BI or similar visualization tools.
• Strong analytical, communication, and stakeholder management skills.

Responsibilities

• Analyze processes to identify gaps and optimization opportunities.
• Develop KPI/SLA catalogs, formulas, thresholds, and scripts.
• Support PMO activities with data-driven insights and change management.
• Assist in business continuity planning and risk modelling.

Skills

Power BI

Data analytics

Process improvement

KPI management

Project management

Change management

Education

Bachelor's degree in Industrial Engineering, Business Management, Computer Science, Data Analytics

Tools

Power BI

Job description

PT Chandra Asri Pacific Tbk (Chandra Asri Group) seeks an experienced Process Excellence professional to join our Shared Service Center. You will drive process optimization, automation opportunities, and data-driven decision making across HR, Finance, Procurement, and Customer Operations.

You will build KPI/SLA catalogs, support PMO initiatives, and contribute to Business Continuity Planning, reporting to the Transformation Office. Minimum 4–8 years in process improvement is required.