Senior HR Generalist

Qoar Branding & Social Media Agency; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Qoar Branding & Social Media Agency in Surabaya, Indonesia, seeks an HR Specialist to develop, implement, and continually improve HR systems, policies, and workflows to boost efficiency and align with business goals. You will drive talent acquisition, performance management, employee engagement, and HR analytics, collaborating with department leaders to foster a productive and vibrant workplace.

The role requires a minimum bachelor's degree, at least 3 years in HR, and the ability to work

Qualifications

• Minimum 3 years of experience in Human Resources, preferably in a creative agency, digital agency, or fast-paced working environment.
• Experienced in end-to-end recruitment, from sourcing and selection to hiring fulfillment.
• Strong understanding of HR systems, policies, and processes, with the ability to develop and improve HR practices.
• Experienced in team performance improvement, employee engagement, and team bonding initiatives.
• Strong problem-solving, communication, and stakeholder management skills.

Responsibilities

• HR System & Process Improvement: Develop, implement, and continuously improve HR systems, policies, procedures, and workflows to enhance operational efficiency and support business objectives.
• Team Performance Improvement: Identify opportunities to improve team effectiveness and productivity through people-related initiatives, performance monitoring, and collaboration with department leaders.
• Talent Management: Coordinate performance evaluation processes, identify employee development needs, and support career development and team capability-building initiatives.
• Employee Engagement & Team Bonding: Plan and implement employee engagement, team bonding, and internal initiatives to strengthen collaboration, communication, and workplace culture.
• Talent Acquisition Oversight: Oversee recruitment progress and hiring fulfillment, monitor recruitment priorities, and collaborate with the HR Generalist to ensure manpower needs are met.
• Employee Relations: Address employee-related concerns, support a positive working environment, and provide recommendations for people-related matters.
• HR Analytics & Reporting: Monitor HR metrics and prepare reports on recruitment, employee performance, engagement, and other key HR indicators to support decision-making.
• HR Projects & Initiatives: Lead and coordinate HR projects in collaboration with management and department leaders to support organizational development and business needs.

Skills

Stakeholder management

Communication skills

People management

Independent work

Education

Bachelor’s degree

Job description

HR System & Process Improvement: Develop, implement, and continuously improve HR systems, policies, procedures, and workflows to enhance operational efficiency and support business objectives.

Team Performance Improvement: Identify opportunities to improve team effectiveness and productivity through people-related initiatives, performance monitoring, and collaboration with department leaders.

Talent Management: Coordinate performance evaluation processes, identify employee development needs, and support career development and team capability-building initiatives.

Employee Engagement & Team Bonding: Plan and implement employee engagement, team bonding, and internal initiatives to strengthen collaboration, communication, and workplace culture.

Talent Acquisition Oversight: Oversee recruitment progress and hiring fulfillment, monitor recruitment priorities, and collaborate with the HR Generalist to ensure manpower needs are met.

Employee Relations: Address employee-related concerns, support a positive working environment, and provide recommendations for people-related matters.

HR Analytics & Reporting: Monitor HR metrics and prepare reports on recruitment, employee performance, engagement, and other key HR indicators to support decision-making.

HR Projects & Initiatives: Lead and coordinate HR projects in collaboration with management and department leaders to support organizational development and business needs.

Job Qualification:

Minimum Bachelor’s Degree in Psychology, Human Resource Management, Management, or a related field.

Minimum 3 years of experience in Human Resources, preferably in a creative agency, digital agency, or fast-paced working environment.

Experienced in end-to-end recruitment, from sourcing and selection to hiring fulfillment.

Strong understanding of HR systems, policies, and processes, with the ability to develop and improve HR practices.

Experienced in team performance improvement, employee engagement, and team bonding initiatives.

Strong problem-solving, communication, and stakeholder management skills.

Proactive, accountable, and able to work independently with minimal supervision.

Comfortable working in a dynamic environment and managing multiple HR priorities.