Senior Ecommerce Staff - Retail Apparel Company

PT Deus Ex Machina Indonesia; Provinsi Bali; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT Deus Ex Machina Indonesia seeks a Senior Ecommerce Staff to lead Bali-based online operations, overseeing the platform, product listings, inventory, and content quality while partnering with marketing to boost online sales.

This full-time role emphasizes data-driven decisions, customer experience, and cross-functional leadership to support growth across channels. English fluency is preferred; relocation to Bali may be required.

Qualifications

• 2+ years of experience in ecommerce operations, retail buying, or digital retail management.
• Proven track record of managing ecommerce platforms and driving online sales growth.
• Strong understanding of retail apparel industry dynamics, product categories, and consumer trends.
• Proficiency with ecommerce platforms, inventory systems, and analytics tools.
• Excellent analytical, organizational, and project management abilities.
• Strong communication and interpersonal skills; ability to work across departments.
• Leadership experience with training, mentoring, and team development.
• Knowledge of digital marketing and collaboration with marketing teams.
• Fluency in English; Indonesian language skills are advantageous.

Responsibilities

• Manage and optimise the ecommerce platform for high performance and conversion.
• Oversee product listings, inventory, and catalogue maintenance across digital channels.
• Develop and implement ecommerce strategies to drive online sales and market growth.
• Collaborate with marketing to plan campaigns and seasonal initiatives.
• Analyse ecommerce metrics, sales data, and customer behaviour to identify opportunities.
• Manage supplier and vendor relationships for timely uploads and content quality.
• Monitor competitor activities and market trends to maintain competitive positioning.
• Oversee customer service and order fulfilment to ensure satisfaction.
• Provide guidance and mentorship to junior team members.

Skills

Ecommerce operations

Retail buying

Digital retail management

Data-driven decisions

Leadership & mentorship

Analytical skills

Cross-functional collaboration

English fluency

Job description

Senior Ecommerce Staff - Retail Apparel Company

About us PT Deus Ex Machina Indonesia is a dynamic retail apparel company committed to delivering exceptional products and experiences to our customers. We pride ourselves on our innovative approach to retail, blending quality craftsmanship with modern design principles. Our team is passionate about creating a thriving ecommerce ecosystem that drives growth and customer satisfaction across all channels.

About the role We are seeking an experienced Senior Ecommerce Staff to join our retail apparel operations in Bali. This is a full-time position that plays a critical role in driving the success of our ecommerce platform and digital retail strategy. You will be responsible for overseeing key ecommerce functions, optimising our online presence, and ensuring seamless customer experiences. This role offers the opportunity to make a strategic impact on our business growth and digital transformation initiatives.

Key responsibilities

• Manage and optimise the ecommerce platform to ensure high performance, usability, and conversion rates


• Oversee product listings, inventory management, and catalogue maintenance across all digital channels


• Develop and implement ecommerce strategies that drive online sales growth and market expansion


• Collaborate with marketing teams to execute promotional campaigns and seasonal initiatives


• Analyse ecommerce metrics, sales data, and customer behaviour to identify opportunities for improvement


• Manage supplier and vendor relationships to ensure timely product uploads and content quality


• Monitor competitor activities and market trends to maintain competitive positioning


• Oversee customer service and order fulfilment processes to ensure customer satisfaction


• Provide guidance and mentorship to junior team members and support team development


• Ensure compliance with company policies, industry standards, and data protection regulations

What we're looking for

• 2+ years of experience in ecommerce operations, retail buying, or digital retail management


• Proven track record of successfully managing ecommerce platforms and driving online sales growth


• Strong understanding of retail apparel industry dynamics, product categories, and consumer trends


• Proficiency in ecommerce platforms, inventory management systems, and retail analytics tools


• Excellent analytical skills with the ability to interpret data and make informed business decisions


• Strong organisational and project management abilities with attention to detail


• Excellent communication and interpersonal skills with the ability to work across multiple departments


• Leadership experience with the ability to train, mentor, and motivate team members


• Knowledge of digital marketing principles and experience collaborating with marketing teams


• Fluency in English; Indonesian language skills are advantageous


• Based in or willing to relocate to Bali, Indonesia