Senior Account Relationship Manager - Semarang

iForte Solusi Infotek; Kota Semarang; Presencial; IDR 89.280.000 - 167.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits

Career growth

Fast-growing team

Descripción de la vacante

SMN Group is seeking an experienced Account Manager to maintain and grow relationships with existing clients across Indonesia. You will coordinate with sales for expansion opportunities and deliver end-to-end service to ensure client satisfaction.

The role requires strong English communication, excellent negotiation and reporting skills, and the ability to work in a fast-paced, client-centric team environment. Bachelor degree is required.

Formación

• 4–6 years of experience in a related field.
• Bachelor degree in any major.
• Excellent verbal and written communication skills in English.
• Strong product knowledge.
• Strong persuasive and negotiation abilities.
• Customer-oriented with a positive, can-do attitude.
• Well-organized and highly detail-oriented.
• Able to thrive in a fast-paced, client-centric, and team-oriented environment.
• Good reporting and management skills.

Responsabilidades

• Build and maintain professional relationships with existing clients.
• Communicate with clients to explore opportunities for business enlargement with the sales team.
• Explore new business opportunities by gathering information and collaborating with the sales team.
• Provide end-to-end service and resolve issues within the coverage area to maintain client satisfaction.
• Prepare periodic reports with progress updates and recommendations to achieve targets.
• Coordinate with internal/external stakeholders to ensure smooth operations.

Conocimientos

Years of experience

English communication

Persuasion & negotiation

Interpersonal skills

Customer-oriented

Detail-oriented

Reporting & management

Fast-paced environment

Educación

Bachelor degree

Descripción del empleo

SMN Group is seeking an experienced Account Manager to maintain and grow relationships with existing clients across Indonesia. You will coordinate with sales for expansion opportunities and deliver end-to-end service to ensure client satisfaction.

The role requires strong English communication, excellent negotiation and reporting skills, and the ability to work in a fast-paced, client-centric team environment. Bachelor degree is required.