Senior Account Executive

Gushcloud Indonesia; Jakarta Selatan; Hybrid; IDR 2,400,000,000 - 3,600,000,000; Full time

Job summary

Gushcloud Indonesia is seeking an experienced Account Manager to be the primary day-to-day contact for clients, translating briefs into actionable campaign plans and coordinating across teams for end-to-end delivery.

You will develop strategies, prepare proposals and budgets, track KPIs, and provide recommendations based on performance and market trends. Fluency in Bahasa Indonesia and English is required.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience).
• Minimum 3 years of account management, strategic planning, or integrated campaign management.
• Experience managing clients and campaigns from brief to evaluation.
• Strong understanding of influencer marketing, social media, PR, and paid media.
• Excellent presentation and communication in Bahasa Indonesia and English.

Responsibilities

• Manage client relationships as the main day-to-day contact and understand client business, audience, market, and priorities.
• Develop campaign strategies translating briefs and business challenges into clear, measurable plans.
• Prepare campaign materials including briefs, proposals, timelines, budgets, and measurement frameworks.
• Provide strategic recommendations based on performance, trends, and opportunities.
• Coordinate campaign execution with internal teams, partners, talents, vendors, and stakeholders.
• Ensure smooth project delivery by managing timelines, quality, budgets, scope, and expectations.
• Manage commercial aspects including quotations, budgets, revenue, costs, profitability, and upsells.
• Track campaign performance by setting KPIs, analyzing results, and deriving insights for optimization.
• Identify risks and propose solutions to delivery, financial, or reputational risks.
• Maintain project documentation including briefs, meeting notes, timelines, budgets, approvals, and evaluations.
• Stay updated on industry trends across social media, influencer marketing, consumer culture, sports, lifestyle, and integrated marketing.

Skills

Account management

Strategic planning

Integrated campaign management

Influencer marketing

Social media

Customer relations

Budgets & revenue

Presentations & storytelling

Bilingual (Bahasa Indonesia & English)

Project management

Education

Bachelor's degree in Marketing/Communications/Business

Job description

• Manage client relationships by being the main day-to-day contact and understanding the client’s business, audience, market, and priorities.
• Develop campaign strategies by turning client briefs and business challenges into clear, relevant, and measurable campaign plans.
• Prepare campaign materials including briefs, proposals, presentations, timelines, budgets, and measurement frameworks.
• Provide strategic recommendations based on campaign performance, market trends, consumer behavior, and business opportunities.
• Coordinate campaign execution with internal teams, external partners, talents, vendors, and other stakeholders.
• Ensure smooth project delivery by managing timelines, quality, budgets, scope, and client expectations.
• Manage commercial aspects including quotations, project budgets, revenue, costs, profitability, scope changes, and upselling opportunities.
• Track campaign performance by setting KPIs, analyzing results, and turning data into actionable insights and optimization recommendations.
• Manage risks and challenges by identifying potential delivery, financial, relationship, or reputational risks and proposing solutions.
• Maintain project documentation including briefs, meeting notes, timelines, budgets, approvals, and campaign evaluations.
• Stay updated on industry trends across social media, influencer marketing, consumer culture, sports, lifestyle, and integrated marketing communications.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field; equivalent experience is also considered.
• Minimum 3 years of experience in account management, strategic planning, or integrated campaign management, preferably in an agency environment.
• Experience managing clients and campaigns from brief development through execution and evaluation.
• Good understanding of influencer marketing, social media, PR, community marketing, paid media, and integrated campaigns.
• Strong ability to turn business objectives into clear and actionable strategies.
• Experience managing budgets, quotations, scope of work, revenue, and profitability.
• Strong presentation, storytelling, and communication skills in both Bahasa Indonesia and English.
• Comfortable working with campaign data and performance insights to develop recommendations.
• Strong project management and stakeholder management skills, with the ability to handle multiple projects and deadlines.
• Proactive, commercially aware, detail-oriented, and solutions-driven, with the ability to work in a fast-paced environment.
• Interest or experience in sports, active lifestyle, consumer culture, or lifestyle industries is a plus.