Seller Strategy (SPX Express)

Shopee; Bangkok; Sur place; IDR 484 653 000 - 700 054 000; Plein temps

Résumé du poste

Shopee Bangkok seeks an experienced Operations professional to own the Social Seller strategy, analyze business performance, and drive growth initiatives. You will collaborate with Sales, Operations, Marketing, Product, and other teams to identify opportunities and implement data-driven improvements.

You will develop dashboards, monitor key sales metrics, and manage high-priority projects end-to-end in a fast-paced, analytics-driven environment.

Qualifications

• Strong Excel/Google Sheets skills for data extraction and reporting.
• Experience with SQL querying to access and analyze data.
• Proven ability to translate data insights into actionable business recommendations.
• Solid project management and cross-functional collaboration capabilities.

Responsabilités

• Own the Social Seller strategy and translate market opportunities into actionable plans.
• Act as key data and analytics partner for Sales, building dashboards across lead gen, seller acquisition, and performance metrics.
• Lead cross-functional projects with stakeholders from Commercial, Operations, Finance, Product, IT and Marketing.
• Deliver timely insights and drive initiatives from problem identification to execution and results tracking.

Connaissances

Excel / Google Sheets

SQL querying

Data-driven decision making

Project management

Cross-functional collaboration

Communication skills

Outils

SQL

Description du poste

Department OperationsLevelExperienced (Individual Contributor)LocationBangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Job Description:1. Social Seller StrategyOwn the overall Social Seller strategy and business overview, including market opportunity, seller segmentation, acquisition, retention and growth initiatives.Analyze business performance, identify key growth opportunities and risks, and translate findings into actionable recommendations.Work closely with Sales, Operations, Marketing, Product and other functions to identify and execute initiatives to accelerate Social Seller growth.Work with sales to conduct market and competitor analysis to identify emerging trends and opportunities within the Social Seller segment.2. Sales Data & Dashboard SupportAct as the key data and analytics partner for the Sales team, providing timely and accurate insights to support business decisions.Develop and maintain dashboards covering key sales metrics, including lead generation, seller acquisition, ADO, productivity, conversion and seller performance.Build standardized reporting and performance tracking mechanisms to improve Sales visibility and accountability.Perform ad-hoc analysis to identify performance gaps, root causes and opportunities at seller, sales and regional levels.Continuously improve reporting processes and automate manual reporting where possible.3. Project ManagementAct as the main PIC and PMO for high-priority strategic projects requiring significant cross-functional stakeholder management.Define project objectives, impact, scope, timeline, milestones and success metrics.Coordinate stakeholders across Commercial, Operations, Finance, Product, Marketing, IT and other relevant functions to ensure timely execution, identify and resolve blockers.Requirements:3–5 years of experience in commercial strategy, sales operations, business analytics, consulting, project management or a related field, preferably within logistics, e-commerce, 3PL or a seller ecosystem, non-platform industry is a plus.Strong Excel / Google Sheets skills and hands-on experience with SQL querying for data extraction, analysis and performance monitoring.Strong understanding of sales and commercial fundamentals, with experience supporting or working closely with Sales teams to drive volume acquisition, seller acquisition and revenue growth.Strong project management and cross-functional stakeholder management skills, with the ability to independently drive projects involving Sales, Operations, Finance, Product and other functions.Strong ownership and execution mindset, with the ability to manage multiple priorities and drive initiatives from problem identification through implementation and results tracking.Strong communication and presentation skills, with the ability to clearly communicate insights and recommendations to both working-level teams and senior management.Comfortable working in a fast-paced, data-driven commercial environment, with high ambiguity and changing business priorities.