Sales Support

PT GWS Era Medika; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT GWS Era Medika is seeking a Sales Support professional to provide administrative and operational assistance to the Medical Representative team in Jakarta. You will handle sales documentation, data maintenance, and cross-functional coordination to ensure smooth daily activities.

This role emphasizes strong organizational skills, proficiency in Microsoft Office (especially Excel), and effective communication with customers and internal teams.

Qualifications

• Minimum 1-2 years of experience in Sales Support or similar roles.
• Experience in healthcare, pharmaceutical, medical device, FMCG or related industries preferred.
• Strong administrative and organizational skills with excellent attention to detail.
• Proficient in Microsoft Office, especially Excel, with comfort handling data, reports and sales documentation.
• Good communication and coordination abilities to work with cross-functional teams.
• English proficiency is an advantage.

Responsibilities

• Provide admin and operational support to the Medical Representative team for day-to-day sales activities.
• Prepare and maintain sales-related documents, reports, quotations, purchase orders, invoices, and other commercial docs.
• Monitor sales orders from placement to delivery and coordinate with internal teams for timely fulfillment.
• Maintain accurate customer, product, pricing, and sales data in the system/database.
• Assist in preparing presentations, sales materials, price lists, and other supporting docs.
• Follow up on admin requirements and documentation from customers and Medical Representatives.
• Maintain filing and documentation of sales transactions and customer records.
• Support other commercial and sales projects as required.

Skills

Administrative skills

Organizational skills

Excel

Data handling

Communication skills

Cross-functional coordination

Tools

Microsoft Excel

Job description

Provide administrative and operational support to the Medical Representative team to ensure smooth day-to-day sales activities.

Prepare and maintain sales-related documents, reports, quotations, purchase orders, invoices, and other commercial documentation.

Monitor sales orders from order placement through delivery and coordinate with relevant internal teams to ensure timely fulfillment.

Maintain accurate customer, product, pricing, and sales data in the company's system/database.

Assist the Medical Representative team in preparing presentations, sales materials, price lists, and other supporting documents.

Follow up on administrative requirements and documentation from customers and Medical Representatives.

Maintain proper filing and documentation of sales transactions and customer records.

Support other commercial and sales-related activities or projects as required.

Requirements

Minimum 1-2 years of experience in Sales Support, Sales Administration, Sales Operations, or a similar role.

Experience in healthcare, pharmaceutical, medical device, FMCG, or other commercial industries is preferred.

Strong administrative and organizational skills with good attention to detail.

Proficient in Microsoft Office, particularly Excel and comfortable working with data, reports, and sales documentation.

Good communication and coordination skills, with the ability to work effectively with cross-functional teams.

Good command of English is an advantage.