SALES SUPPORT

PT Fanah Jaya Maindo; Desa Ciranjeng; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

PT Fanah Jaya Maindo is seeking an experienced Sales Support Staff/Admin to join our team in West Java. You will generate leads, handle customer inquiries, and maintain clear sales data and reports.

The ideal candidate has at least 2 years in a similar role, strong MS Office skills, and good English. Attention to detail and the ability to multitask are essential for meeting tight deadlines.

Qualifications

• At least 2 years in Sales Support or Admin roles.
• Strong MS Office skills (Word/Excel/PowerPoint).
• Good communication and verbal skills.
• Proficient in English.
• Meticulous, neat, and accurate in work.

Responsibilities

• Generate and process new sales leads as needed.
• Answer customer calls and resolve issues as they arise.
• Enter sales data into readable formats.
• Follow up with customers to ensure satisfaction.
• Help sales team stay on track with goals.
• Coordinate with other departments to support sales.
• Provide data or reports to the sales team.
• Maintain accurate client contact information.
• Handle customer complaints and resolve issues.
• Arrange travel and meetings for the sales team.
• Complete administrative tasks and filing as required.

Skills

Sales Support

Admin Experience

Ms. Office

Communication

English Proficiency

Attention to Detail

Multitasking

Results Oriented

Job description

Preferably those with at least 2 year experience as Sales Support Staff / Admin

Have good skills in operating Ms. Office

Can communicate well

Have good English skills

Thorough, neat and deft in work

Can work accurately & multitask

Oriented to work results

Able to work under very tight datelines

Job Description:

Generates and processes new sales leads as necessary

Answers phone calls from customers and deals with problems as they arise

Takes sales information and puts it into an easily readable format

Follows up with customers to make sure that they are satisfied with a particular product

Makes sure that sales persons are on track with sales goals

Meets with other departments to make sure that sales people are doing their job correctly

Provides any necessary data or reports to the sales team

Exerts attention to detail, as customers may have the same problems; reports the problems as necessary

Arranges appointments with clients and sales team

Acknowledges customers by responding to emails, texts, and phone calls

Updates all contact information for clients

Deals with any customer complaints and resolves the issue as necessary

Arranges travel and accommodations for any sales person that is meeting clients outside of the office

any necessary administrative work including filing reports or presenting sales team with necessary documents

Chemicals & Plastics Manufacturing 51-100 employees

FJM was established in 1998 by our President Director Mr Lim Chin Hon, with primary business focus on supplying packaging material to electronic manufacturers.

In 2005, FJM formed its first Joint Venture with KVC Industrial Supplies Sdn Bhd (KVC) from Malaysia with the business objective to expand electrical supplies business to panel & switch board makers as well as MRO business opportunities to factories. Along the years, FJM continued to expand our business touch to Telecommunication Industries; Power transformer market industries; Automotive Industries and Public Street Lighting supplies.

In 2020, with the continuous full support from KVC, FJM becomes one of the distributor for Rockwell Automation (RA) and through this opportunity, FJM is confident to develops broader clientele base at segments such as Food & Beverages, Pharmaceutical; Fast-Moving Consumer Goods (FMCG) etc.

FJM obtained its first ISO credential certification (9001:2008) in 2011 to give further assurance that our businesses are compliant to Standard Operation Procedure and further adhered our commitment to our service qualities.

Today, FJM continues to improve and to be stand out among others. In FJM, we value our partnerships with our Customers and Suppliers as they are vital to our growth.

For customers : We constantly understand ; evaluate and provide the most effective Integrated Business Solutions to facilitate our customers’ business needs.

For Suppliers : We always collaborate as partners to evaluate; develop and support every possible business opportunity together.

FJM Vision : To be the favourable One Stop Industrial Solution Provider In the region

FJM Mission : Continuous to provide the best Integrated Industrial Solution and Services to our clientele

FJM was established in 1998 by our President Director Mr Lim Chin Hon, with primary business focus on supplying packaging material to electronic manufacturers.

In 2005, FJM formed its first Joint Venture with KVC Industrial Supplies Sdn Bhd (KVC) from Malaysia with the business objective to expand electrical supplies business to panel & switch board makers as well as MRO business opportunities to factories. Along the years, FJM continued to expand our business touch to Telecommunication Industries; Power transformer market industries; Automotive Industries and Public Street Lighting supplies.

In 2020, with the continuous full support from KVC, FJM becomes one of the distributor for Rockwell Automation (RA) and through this opportunity, FJM is confident to develops broader clientele base at segments such as Food & Beverages, Pharmaceutical; Fast-Moving Consumer Goods (FMCG) etc.

FJM obtained its first ISO credential certification (9001:2008) in 2011 to give further assurance that our businesses are compliant to Standard Operation Procedure and further adhered our commitment to our service qualities.

Today, FJM continues to improve and to be stand out among others. In FJM, we value our partnerships with our Customers and Suppliers as they are vital to our growth.

For customers : We constantly understand ; evaluate and provide the most effective Integrated Business Solutions to facilitate our customers’ business needs.

For Suppliers : We always collaborate as partners to evaluate; develop and support every possible business opportunity together.

FJM Vision : To be the favourable One Stop Industrial Solution Provider In the region

FJM Mission : Continuous to provide the best Integrated Industrial Solution and Services to our clientele

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