SALES SUPPORT - JAKARTA

PT Fanah Jaya Maindo; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Fanah Jaya Maindo in Jakarta is seeking a detail-oriented administrator with sales exposure to support daily operations and customer interactions. The role involves handling inquiries, organizing reports, and coordinating with the sales team to keep targets on track.

Ideal candidates will have a Bachelor degree in marketing or business, strong multitasking skills, and a proactive approach to problem solving.

Qualifications

• Generates and processes new sales leads as necessary.
• Answers phone calls from customers and deals with problems as they arise.
• Takes sales information and puts it into an easily readable format.
• Follows up with customers to ensure satisfaction with a product.
• Meets with other departments to ensure sales people meet goals.
• Provides data or reports to the sales team.
• Exerts attention to detail, reports problems as necessary.
• Arranges appointments with clients and sales team.
• Updates all contact information for clients.
• Deals with customer complaints and resolves the issue as necessary.
• Administrative work including filing reports or presenting documents to the sales team.

Responsibilities

• Generates and processes new sales leads as necessary.
• Answers phone calls from customers and deals with problems as they arise.
• Takes sales information and puts it into an easily readable format.
• Follows up with customers to ensure satisfaction with a product.
• Meets with other departments to ensure sales people are doing their job correctly.
• Provides any necessary data or reports to the sales team.
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
• Arranges appointments with clients and sales team.
• Acknowledges customers by responding to emails, texts, and phone calls.

Skills

Multitasking ability

Well-organized reporting

Filling documents

Customer relations

Complaint handling

Education

Bachelor degree in marketing, Business or related field

Job description

Very detail personnel in handling all the administration work

Well-organized of reporting, filling documents, etc

Consumer relation and Consumer Complaints

Bachelor degree in marketing, Business or related field

Multitasking ability

Job Description:

Generates and processes new sales leads as necessary;

Answers phone calls from customers and deals with problems as they arise;

Takes sales information and puts it into an easily readable format;

Follows up with customers to make sure that they are satisfied with a particular product;

Makes sure that sales persons are on track with sales goals;

Meets with other departments to make sure that sales people are doing their job correctly;

Provides any necessary data or reports to the sales team;

Exerts attention to detail, as customers may have the same problems; reports the problems as necessary;

Arranges appointments with clients and sales team;

Acknowledges customers by responding to emails, texts, and phone calls;

Updates all contact information for clients;

Deals with any customer complaints and resolves the issue as necessary;

Arranges travel and accommodations for any sales person that is meeting clients outside of the office;

Any necessary administrative work including filing reports or presenting sales team with necessary documents;

Etc

Your application will include the following questions:

• Apakah kamu berpengalaman dalam pekerjaan administrasi?
• Apakah kamu berpengalaman dalam penjualan?
• Berapa lama waktu yang kamu butuhkan untuk memberi tahu perusahaanmu saat ini?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?

Chemicals & Plastics Manufacturing 51-100 employees

FJM was established in 1998 by our President Director Mr Lim Chin Hon, with primary business focus on supplying packaging material to electronic manufacturers.

In 2005, FJM formed its first Joint Venture with KVC Industrial Supplies Sdn Bhd (KVC) from Malaysia with the business objective to expand electrical supplies business to panel & switch board makers as well as MRO business opportunities to factories. Along the years, FJM continued to expand our business touch to Telecommunication Industries; Power transformer market industries; Automotive Industries and Public Street Lighting supplies.

In 2020, with the continuous full support from KVC, FJM becomes one of the distributor for Rockwell Automation (RA) and through this opportunity, FJM is confident to develops broader clientele base at segments such as Food & Beverages, Pharmaceutical; Fast-Moving Consumer Goods (FMCG) etc.

FJM obtained its first ISO credential certification (9001:2008) in 2011 to give further assurance that our businesses are compliant to Standard Operation Procedure and further adhered our commitment to our service qualities.

Today, FJM continues to improve and to be stand out among others. In FJM, we value our partnerships with our Customers and Suppliers as they are vital to our growth.

For customers : We constantly understand ; evaluate and provide the most effective Integrated Business Solutions to facilitate our customers’ business needs.

For Suppliers : We always collaborate as partners to evaluate; develop and support every possible business opportunity together.

FJM Vision : To be the favourable One Stop Industrial Solution Provider In the region

FJM Mission : Continuous to provide the best Integrated Industrial Solution and Services to our clientele