Sales Supervisor

Pt Lahan Mekar Niaga; Kepulauan Bangka Belitung; Presencial; IDR 8.266.000 - 13.776.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly wage

Sales commissions

Employee discounts

Training and career advancement

Dynamic work environment

Flexible scheduling

Team-building activities

Descripción de la vacante

Pt Lahan Mekar Niaga is hiring a Retail Sales Associate in Surabaya, East Java. The role focuses on delivering exceptional customer service, driving sales, and maintaining an appealing store presentation. The position offers a hybrid work model and opportunities for growth.

The candidate should have a high school diploma, strong communication skills, and a customer‑focused mindset. Previous retail or sales experience is preferred but not essential.

Formación

• High school diploma or equivalent.
• Experience in customer service or sales preferred.
• Excellent interpersonal and communication skills.

Responsabilidades

• Greet and assist customers in a friendly and professional manner, understanding their needs and recommending suitable products.
• Drive sales by actively engaging customers, highlighting product features and benefits, and closing sales effectively.
• Maintain in-depth knowledge of the store's products, promotions, and services to provide accurate information to customers.
• Assist with stock management, including receiving, unpacking, and merchandising new arrivals.
• Ensure the sales floor, fitting rooms, and stock areas are kept clean, organized, and visually appealing.
• Process customer transactions accurately and efficiently using the POS system.
• Handle customer inquiries and resolve issues or complaints promptly and courteously.
• Contribute to team efforts by accomplishing related results as needed.
• Participate in inventory counts and assist with loss prevention efforts.

Conocimientos

Customer service

Sales

Communication

Teamwork

Basic math

Educación

High school diploma

Herramientas

POS systems

Descripción del empleo

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About the Role Our client is a vibrant and growing entity in the retail industry, currently seeking an enthusiastic and customer-focused Retail Sales Associate to join their team in **Surabaya, East Java**. This role is crucial in providing exceptional customer experiences, driving sales, and maintaining the store's visual presentation. We are looking for individuals who are passionate about retail, possess excellent communication skills, and enjoy interacting with people. This position offers a hybrid work model, allowing for a blend of in-store engagement and flexibility. You'll be part of a supportive team environment where your contributions are valued and recognized. If you have a flair for sales and a genuine interest in delivering top‑notch customer service, we encourage you to apply and become a key player in our client's success story in **Surabaya**. Key Responsibilities

• Greet and assist customers in a friendly and professional manner, understanding their needs and recommending suitable products.
• Drive sales by actively engaging customers, highlighting product features and benefits, and closing sales effectively.
• Maintain an in-depth knowledge of the store's products, promotions, and services to provide accurate information to customers.
• Assist with stock management, including receiving, unpacking, and merchandising new arrivals according to store standards.
• Ensure the sales floor, fitting rooms, and stock areas are kept clean, organized, and visually appealing.
• Process customer transactions accurately and efficiently using the point‑of‑sale (POS) system.
• Handle customer inquiries and resolve any issues or complaints promptly and courteously.
• Contribute to team efforts by accomplishing related results as needed.
• Participate in inventory counts and assist with loss prevention efforts.

Requirements

• High school diploma or equivalent qualification.
• Previous experience in a customer service or sales role is preferred but not essential.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong ability to build rapport with customers and provide personalized service.
• Basic mathematical skills for handling transactions.
• Ability to work effectively in a team environment.
• Flexibility to work various shifts, including weekends and holidays, as required by the **retail** schedule.
• A proactive attitude and a willingness to learn about new products and sales techniques.
• Familiarity with POS systems is a plus.

Benefits

• Competitive hourly wage and potential for sales commissions.
• Employee discounts on merchandise.
• Opportunities for training and career advancement within the company.
• A dynamic and engaging work environment in **Surabaya**.
• Flexible scheduling options to accommodate work‑life balance.
• Team‑building activities and a supportive workplace culture.