Sales Assistant

XCMG Indonesia; Jawa Barat; On-site; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Employee discounts

Comprehensive training

Career advancement

Health insurance

Job summary

Our client, a leading and dynamic retail organization in Jakarta, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their flagship store. You will drive sales, mentor junior staff, and ensure a seamless shopping experience for customers.

The ideal candidate has a passion for retail, a proven sales record, and excellent communication skills. This role offers a competitive salary, training, employee discounts, and opportunities for career growth in a fast-paced

Qualifications

• 2–3 years in a customer-facing role, preferably in a senior capacity.
• Proven track record of achieving sales goals.
• Excellent interpersonal and communication skills.
• Proficiency with POS systems and basic computer apps.
• Ability to work in a team and flexible shifts.

Responsibilities

• Achieve and exceed personal and team sales targets through proactive engagement and product knowledge.
• Provide exceptional customer service, building relationships and ensuring customer satisfaction.
• Assist in training and mentoring new and existing sales associates, fostering a high-performing team.
• Maintain visual merchandising standards, ensuring the store is attractive, organized, and well-stocked.
• Process transactions accurately and efficiently using the POS system.
• Handle customer inquiries, complaints, and returns with professionalism.
• Stay up-to-date with product knowledge, promotions, and industry trends to advise customers.
• Contribute to inventory management, including stock receiving and stocktakes.
• Uphold the company’s brand standards and values in all interactions.

Skills

Interpersonal communication

Customer service

Sales skills

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Basic computer applications

Job description

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Our client, a leading and dynamic retail organization, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their flagship store located in the bustling heart of Jakarta, Jakarta . This is an exceptional opportunity to become part of a reputable brand known for its commitment to quality products and outstanding customer service. As a Senior Associate, you will play a crucial role in driving sales, mentoring junior staff, and ensuring a seamless and engaging shopping experience for all customers. We are looking for an individual with a passion for retail, a proven track record of sales success, and the ability to inspire a team. The ideal candidate will possess excellent communication skills and a deep understanding of customer needs, contributing significantly to the store's overall performance and customer loyalty.

About the Role

Our client, a leading and dynamic retail organization, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their flagship store located in the bustling heart of Jakarta, Jakarta . This is an exceptional opportunity to become part of a reputable brand known for its commitment to quality products and outstanding customer service. As a Senior Associate, you will play a crucial role in driving sales, mentoring junior staff, and ensuring a seamless and engaging shopping experience for all customers. We are looking for an individual with a passion for retail, a proven track record of sales success, and the ability to inspire a team. The ideal candidate will possess excellent communication skills and a deep understanding of customer needs, contributing significantly to the store's overall performance and customer loyalty.

Key Responsibilities

• Achieve and exceed personal and team sales targets through proactive engagement and expert product knowledge.
• Provide exceptional customer service, building strong relationships and ensuring customer satisfaction.
• Assist in training and mentoring new and existing sales associates, fostering a collaborative and high‑performing team environment.
• Maintain visual merchandising standards, ensuring the store is attractive, organized, and well‑stocked.
• Process transactions accurately and efficiently using the point‑of‑sale (POS) system.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Stay up‑to‑date with product knowledge, promotions, and industry trends to effectively advise customers.
• Contribute to inventory management, including receiving stock and conducting stocktakes.
• Uphold the company's brand standards and values in all customer interactions and operational duties.

Requirements

• Proven experience as a Retail Sales Associate, with at least 2-3 years in a customer‑facing role, preferably in a senior capacity.
• Demonstrable success in achieving sales goals and driving revenue growth.
• Excellent interpersonal and communication skills, with the ability to engage effectively with a diverse customer base.
• Strong understanding of sales techniques and customer service best practices.
• Ability to work effectively in a team environment and support colleagues.
• Proficiency in using POS systems and basic computer applications.
• A positive attitude, high energy levels, and a genuine passion for the retail industry.
• Flexibility to work various shifts, including weekends and holidays, as required by the business needs in Jakarta .
• High school diploma or equivalent; further education in business or a related field is a plus.

Benefits

• Competitive salary package and performance‑based incentives.
• Comprehensive training and professional development opportunities.
• Employee discounts on a wide range of products.
• Opportunities for career advancement within a growing retail organization.
• A supportive and dynamic work environment in the heart of Jakarta .
• Health insurance and other statutory benefits as per Indonesian regulations.