Sales Operations Specialist

SwiftMind Indonesia; Tangerang Selatan; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

SwiftMind Indonesia is seeking a Sales Administration professional to support quotations, orders, invoicing, and contracts. You will coordinate with sales, technical, and delivery teams to ensure smooth handover and accurate records.

The role requires a D3/S1 in IT/IS/Admin/Management, 1–3 years of related experience, proficiency in MS Office and CRM/ERP tools, strong communication, and Bahasa Indonesia fluency with English reading as a plus.

Qualifications

• Minimum D3/S1 in IT, IS, Admin, or related field.
• 1–3 years in sales admin or project admin; fresh grads may be considered.
• Proficient in MS Office, especially Excel.
• Fluent Bahasa Indonesia; English reading is a plus.

Responsibilities

• Prepare and process quotations, proposals, purchase orders, invoices, and project contracts.
• Maintain client records, sales pipeline data, and CRM/ERP systems
• Assist in preparing tender/bid documents and technical-commercial proposals
• Coordinate between the sales team, technical/delivery teams, and clients for handover
• Track project billing milestones, payment status, and receivables
• Prepare sales reports, recaps, and administrative documentation
• Manage filing and archiving of sales and project documents
• Support the sales team with scheduling, correspondence, and general administrative tasks

Skills

MS Office / Excel

CRM/ERP tools

Communication skills

Attention to detail

Time management

Teamwork

Bahasa Indonesia

Education

D3/S1 in IT/IS/Admin/Management

Tools

ERPNext

Zoho

Job description

SwiftMind Indonesia is seeking a Sales Administration professional to support quotations, orders, invoicing, and contracts. You will coordinate with sales, technical, and delivery teams to ensure smooth handover and accurate records.

The role requires a D3/S1 in IT/IS/Admin/Management, 1–3 years of related experience, proficiency in MS Office and CRM/ERP tools, strong communication, and Bahasa Indonesia fluency with English reading as a plus.