Sales Manager (Luxury Hospitality)

PT MAZARI STAYS HOSPITALITY; Kuta Selatan; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT MAZARI STAYS HOSPITALITY is seeking a Sales Manager for a luxury villa property. You will develop and implement sales strategies to drive occupancy, ADR, and revenue, while expanding relationships with corporate accounts, travel agents, and luxury travel partners.

You will identify new markets, manage group bookings and events, and work with Revenue and Reservations to maximize villa performance. Strong leadership and English proficiency are essential.

Qualifications

• 3–5 years of sales experience in hotels, resorts, villas, or luxury hospitality.
• 1–2 years in a Sales Manager or supervisory role.
• Experience in luxury hospitality or upscale properties preferred.
• Strong understanding of hospitality sales, business development, and market segmentation.
• Established network with travel agents, DMCs, corporate accounts, tour operators or partners.
• Strong negotiation, presentation, communication, and interpersonal skills.
• Commercial awareness and ability to identify new opportunities.
• Good analytical and reporting skills.
• Proficient in MS Office, especially Excel and PowerPoint.
• Good command of English, written and spoken.

Responsibilities

• Develop and implement sales strategies to achieve occupancy, ADR, and revenue goals.
• Identify new business opportunities and source markets for the villa property.
• Maintain relationships with corporate accounts, travel agents, tour operators, and luxury partners.
• Develop relationships with luxury travel advisors, DMCs, and destination specialists.
• Generate opportunities for group bookings, weddings, events, and villa buyouts.
• Conduct sales calls, client visits, presentations, and networking activities.
• Collaborate with Revenue and Reservations to maximize villa revenue and monitor performance.
• Supervise Sales Executives and Sales Coordinators where applicable.
• Maintain accurate sales records and provide updates on opportunities and market conditions.

Skills

Negotiation

Presentation

Communication

Interpersonal skills

Analytical skills

Reporting skills

Microsoft Excel

Microsoft PowerPoint

Tools

Microsoft Office

Excel

PowerPoint

Job description

This is a Sales Manager position for a villa luxury property. The role involves developing and implementing sales strategies to achieve occupancy, ADR, and revenue objectives, identifying new business opportunities across multiple market segments, and managing relationships with corporate accounts, travel agents, tour operators, and luxury travel partners.

Key responsibilities

Develop and implement effective sales strategies to achieve the property's occupancy, ADR, and revenue objectives

Identify new business opportunities and potential source markets for the villa property

Identify, establish, and maintain relationships with key corporate and commercial accounts

Develop and maintain relationships with local and international travel agents and tour operators

Develop business relationships with luxury travel advisors, DMCs, destination specialists, and high-end travel partners

Generate and manage business opportunities for group bookings, corporate retreats, private events, weddings, incentive groups, villa buyouts, and MICE events

Conduct regular sales calls, client visits, presentations, and networking activities

Work closely with the Revenue and Reservations teams to maximize villa revenue and monitor occupancy, ADR, and market segment performance

Supervise and support Sales Executives and Sales Coordinators, where applicable

Maintain accurate sales records, prepare regular reports, and provide management with updates regarding business opportunities and market conditions

About you

Minimum 3-5 years of relevant experience in Sales, preferably within hotels, resorts, villas, or luxury hospitality

Minimum 1-2 years of experience in a Sales Manager or supervisory sales position

Experience in luxury hospitality, private pool villas, resorts, or upscale hotels is preferred

Strong understanding of hospitality sales, business development, account management, and market segmentation

Established network with travel agents, DMCs, corporate accounts, tour operators, or hospitality partners is an advantage

Strong negotiation, presentation, communication, and interpersonal skills

Strong commercial awareness and ability to identify new business opportunities

Good analytical and reporting skills

Proficient in Microsoft Office, particularly Excel and PowerPoint

Good command of English, both written and verbal