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PT UMA BALI INTERNATIONAL is seeking a Store Manager in Bali to lead sales strategy, supervise the sales team, and ensure outstanding customer service. You will monitor performance, train staff on products and sales techniques, and maintain store presentation and inventory control.
The role focuses on achieving monthly targets, reporting results, and maintaining high standards of service and shop operations in a bustling retail environment.
Develop and implement sales strategies to achieve monthly sales targets.
Monitor daily sales performance and prepare sales reports.
Identify opportunities to increase revenue and improve sales results.
Supervise, motivate, and manage the sales team.
Prepare staff schedules and ensure adequate shop coverage.
Train staff on product knowledge, customer service, and sales techniques.
Monitor staff performance and provide feedback.
Ensure excellent customer service and a positive shopping experience.
Handle customer complaints and resolve issues professionally.
Build strong relationships with regular customers.
Ensure the shop is clean, organized, and visually appealing.
Monitor stock levels and coordinate inventory replenishment.
Ensure products are properly displayed and priced.
Monitor stock movement and report discrepancies or damaged items.
Maintain knowledge of the shop's accessories, jewelry, and other products.
Ensure the sales team understands product features, materials, and pricing.
Keep up to date with market trends and customer preferences.
Submit daily, weekly, and monthly sales reports to management.
Monitor sales targets, staff performance, and inventory levels.
Follow company policies and procedures.