The Microsoft D365 Sales Manager is responsible for generating new business opportunities, managing the sales pipeline, and achieving sales targets for Microsoft Dynamics 365 solutions, including Finance & Operations, Business Central, Customer Engagement, and related Microsoft Business Applications. The role focuses on prospecting, qualifying opportunities, building customer relationships, and managing the end-to-end sales cycle while working closely with Microsoft, partners, presales, and delivery teams.
Key Responsibilities
Sales & Business Growth
- Own and achieve annual D365 & M365 revenue and gross margin targets.
- Lead the full sales cycle — from prospecting, qualifying, pitching, and solution positioning to proposal management, negotiation, and closure.
- Build and maintain a strong pipeline of new prospects across target industries (manufacturing, retail, services, distribution, etc.).
- Develop new executive-level relationships with decision makers and influence enterprise digital transformation initiatives.
- Work closely with pre-sales and solution architects to design winning proposals that align with customer needs.
Client & Partner Engagement
- Engage directly with C-level clients and new contacts to promote Microsoft D365 solutions.
- Partner with Microsoft sales teams to drive co-sell motions, leverage incentive programs, and expand joint go-to-market opportunities.
- Identify cross-sell and up-sell opportunities within new or existing accounts to maximize revenue potential.
- Represent the company at industry events, conferences, and executive briefings to build brand visibility.
- Monitor market trends and competitors (SAP, Oracle, NetSuite, Infor, etc.) to sharpen sales strategy.
- Provide feedback to leadership on product positioning, pricing, and new market opportunities.
- Support marketing and thought leadership initiatives such as webinars, whitepapers, and customer case studies.
Key Performance Indicators (KPIs)
- Annual D365 & M365 sales and gross margin targets achieved.
- New logo acquisition and customer expansion rate.
- Pipeline coverage and forecast accuracy.
- Microsoft co-sell revenue contribution.
- Customer satisfaction and reference wins.
Requirements
Education
- Bachelor’s degree in Business, IT, or related discipline (MBA preferred).
Experience
- 10+ years of enterprise solution sales experience, with strong track record in Microsoft Dynamics 365 or equivalent Tier-1 ERP/CRM solutions.
- Minimum 5 years in senior sales or business development capacity, ideally within Microsoft ecosystem.
- Proven ability to hunt, prospect, and close complex enterprise deals.
- Experience working in Southeast Asia markets highly desirable.
- Hunter mindset with strong drive for results and self-motivation.
- Excellent communication, negotiation, and executive presentation skills.
- Strong network of enterprise contacts and Microsoft ecosystem familiarity.
- Ability to translate business challenges into D365 value propositions.
- Financial acumen to structure and negotiate large enterprise deals.