Sales Lead

Pengiklan Anonim; Jakarta Utara; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Pengiklan Anonim in Jakarta seeks a Head of Online Sales to lead a diverse team across CS, marketplace specialists, live hosts, web admins, and data analysts. You will craft and execute online sales strategies for website, marketplaces, and live selling, aiming to meet monthly and annual targets while keeping listings accurate and stock updated.

You will mentor the team, analyze sales trends, and drive data-driven decisions, partnering with Marketing, Finance, Warehouse, and Logistics to ensure

Qualifications

• Must hold a bachelor’s degree in Business Administration, Marketing, or related field.
• 5+ years in online sales, e-commerce, or marketplace management.
• At least 2 years in leadership or supervisory roles.
• Strong knowledge of marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada, etc.).
• Excellent leadership, communication, and team management skills.
• Analytical mindset for interpreting sales data, market trends, and customer behavior.
• Proven track record of achieving sales targets.

Responsibilities

• Lead, supervise, and coordinate the online sales team across CS, marketplace, live selling, and web admin.
• Develop and implement online sales strategies, campaigns, and promotions across platforms.
• Set and monitor monthly and annual sales targets and ensure achievement.
• Oversee product listings, pricing, promotions, and stock for accuracy.
• Monitor team performance in handling inquiries, SLA attainment, and customer satisfaction.
• Prepare and analyze daily to monthly sales reports; identify trends and opportunities.
• Coach and train team on product knowledge and sales techniques.
• Collaborate with Marketing, Finance, Warehouse, and Logistics to ensure smooth operations.

Skills

Leadership

Online sales

E-commerce

Marketplaces

Data analysis

Team management

Communication

Education

Bachelor’s degree in Business Administration, Marketing, Communication, or related fields

Tools

Shopee

Tokopedia

TikTok Shop

Lazada

Job description

Lead, supervise, and coordinate the online sales team — including Customer Service, Marketplace Specialist, Live Streaming Host, Web Admin, Sales Data Analyst, and Marketplace Admin

Develop and implement online sales strategies, campaigns, and promotions across multiple platforms (website, marketplaces, and live selling)

Set, monitor, and ensure the achievement of monthly and annual sales targets

Oversee product listings, pricing, promotions, and stock availability to ensure accuracy and timely updates

Monitor team performance in handling customer inquiries, ensuring SLA compliance, customer satisfaction, and positive marketplace ratings

Prepare and analyze sales reports (daily, weekly, monthly) to identify trends, opportunities, and challenges — and provide actionable recommendations

Coach, motivate, and train team members on product knowledge and effective sales techniques

Collaborate closely with Marketing, Finance, Warehouse, and Logistics teams to ensure smooth operational flow

Skills & Qualifications:

Bachelor’s degree in Business Administration, Marketing, Communication, or related fields

5+ years of experience in online sales, e-commerce, or marketplace management — with at least 2 years in a leadership or supervisory role

Strong knowledge of online sales operations, marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada, etc.), and live selling strategies

Excellent leadership, communication, and team management skills

Analytical mindset with the ability to interpret sales data, market trends, and customer behavior

Proven track record of achieving sales targets and driving team performance

Proficient in sales reporting, presentation, and data-driven decision-making

Detail-oriented, able to multitask, and thrive in a fast-paced, target-driven environment