MARKETPLACE

PT Surya Lintas Pasifik; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

PT Surya Lintas Pasifik in Surabaya is looking for a proactive Marketplace Operations Associate. You will manage catalog, pricing, promotions, and campaigns across multiple e-commerce platforms to optimize performance.

The role requires 1–2 years of marketplace experience, strong data analysis, and proficiency in Excel/Google Sheets. You will work toward increasing traffic, conversion, and sales while coordinating with cross-functional teams to ensure smooth operations.

Qualifications

• 1–2 years of marketplace/e-commerce experience.
• Experience with Shopee, Tokopedia, TikTok Shop, Lazada or similar.
• Understanding of catalog, pricing, promotions, campaigns.
• Able to analyze data and marketplace sales performance.
• Proficient in Excel/Google Sheets.
• Detail-oriented and target-driven.

Responsibilities

• Manage overall marketplace operations, optimizing catalog, products, pricing, promotions, and campaigns across multiple e-commerce platforms.
• Monitor orders, stock, shipping, returns, and customer complaints
• Analyze marketplace performance and create sales reports
• Develop strategies to increase traffic, conversion, and sales
• Coordinate with related teams to ensure optimal marketplace operations

Skills

Marketplace experience

Data analysis

Target-driven

Communication

Tools

Excel

Google Sheets

Job description

Key responsibilities

Manage overall marketplace operations, optimizing catalog, products, pricing, promotions, and campaigns across multiple e-commerce platforms.

Manage overall marketplace operations

Optimize catalog, products, pricing, promotions, and campaigns

Monitor orders, stock, shipping, returns, and customer complaints

Analyze marketplace performance and create sales reports

Develop strategies to increase traffic, conversion, and sales

Coordinate with related teams to ensure optimal marketplace operations

About you

Minimum 1–2 years of experience in marketplace/e-commerce

Experience managing Shopee, Tokopedia, TikTok Shop, Lazada, or other marketplaces

Understanding of product management, stock, pricing, promotions, campaigns, vouchers, and marketplace ads

Able to analyze data and marketplace sales performance

Proficient in Excel/Google Sheets

Detail-oriented, quick, communicative, and able to work with targets

Experience in the same position is a key advantage