Marketplace Specialist

USAMS INDONESIA; Jakarta Utara; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

USAMS Indonesia is seeking a dynamic online sales operator to drive growth across Shopee, TikTok Shop, Tokopedia, and Lazada. You will manage official stores, plan campaigns, monitor performance, and ensure brand consistency and customer trust.

You will collaborate with logistics to maintain inventory, lead live sessions, analyze ROAS and conversions, and use Excel/Google Sheets and AI tools to support daily operations.

Qualifications

• Experience in e-commerce, marketplace management, or related roles.
• Experience with Shopee, TikTok Shop, or Tokopedia preferred.
• Comfortable with sales data and performance reports.
• Strong understanding of online promotions and campaigns.
• Excellent attention to detail and organization.
• Good communication and coordination skills.
• Proactive, responsible, and able to work independently.

Responsibilities

• Manage official stores on e-commerce platforms end-to-end.
• Plan, execute, and monitor daily campaigns, mega campaigns, flash sales, and promotions to meet monthly sales targets.
• Monitor daily and monthly sales performance across channels.
• Collaborate with warehouse and logistics teams to maintain inventory and order fulfillment.
• Lead planning, execution, and performance tracking of live commerce sessions on TikTok and Shopee Live.
• Monitor and analyze key metrics, providing actionable insights for growth.
• Coordinate with marketplace platforms and partners as needed.
• Use Excel/Google Sheets and AI-based tools to support daily operational work.

Skills

E-commerce

Marketplace management

Digital commerce

Sales data

Promotions

Attention to detail

Communication

Coordination

Independence

Education

Bachelor's degree or equivalent

Tools

Excel

Google Sheets

AI tools

Job description

You will be the engine of our online sales growth, focusing on key platforms such as Shopee, TikTok Shop, Tokopedia and Lazada. You'll handle everything from daily store operations to mega campaign execution, ensuring our products not only sell but maintain strong digital presence, brand consistency, and customer trust.

Key responsibilities

Manage the end-to-end operations of official stores on e-commerce platforms

Plan, execute, and monitor daily campaigns, mega campaigns, flash sales, and platform promotions to meet monthly sales targets

Monitor daily and monthly sales performance across e-commerce channels

Collaborate with warehouse and logistics teams to maintain accurate inventory levels and ensure fast, reliable order fulfillment

Lead the planning, execution, and performance tracking of live commerce sessions on TikTok and Shopee Live

Monitor and analyze key metrics (sales, conversion, traffic, ROAS), providing actionable insights and strategies for growth

Coordinate with marketplace platforms and relevant partners when required

Use Excel/Google Sheets and AI-based tools to support daily operational work

About you

Previous experience in e-commerce, marketplace management, digital commerce, or a related role

Experience managing platforms such as Shopee, TikTok Shop, or Tokopedia is preferred

Comfortable working with sales data and performance reports

Good understanding of online promotions, marketplace campaigns, and e-commerce operations

Strong attention to detail and organisational skills

Good communication and coordination skills

Proactive, responsible, and able to work independently