Sales Lead

PT. Kaya Mulia Anugrah; Jakarta Selatan; Sur place; IDR 500 000 000 - 800 000 000; Plein temps

Résumé du poste

PT. Kaya Mulia Anugrah is seeking a results-oriented Online Sales Lead to manage and grow our e-commerce presence across website, marketplaces, and live selling. You will lead a cross-functional team, set aggressive targets, and drive promotions that maximize revenue.

The role requires a strong background in online sales, marketplace platforms, and data-driven decision making, with a track record of coaching teams to exceed targets in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communication, or related fields.
• 5+ years online sales/e-commerce experience with 2+ years in leadership.
• Knowledge of marketplaces and live selling strategies.
• Strong leadership, communication, and team management skills.
• Data-driven with sales reporting and trend analysis.

Responsabilités

• Lead and coordinate the online sales team across CS, marketplace roles, live hosting, and web admin.
• Develop and implement online sales strategies across website, marketplaces, and live selling.
• Set and monitor monthly and annual sales targets.
• Oversee product listings, pricing, promotions, and stock accuracy.
• Monitor SLA compliance and customer satisfaction.
• Prepare and analyze daily/weekly/monthly sales reports.
• Coach and train team on product knowledge and sales techniques.
• Collaborate with Marketing, Finance, Warehouse, and Logistics for smooth operations.

Connaissances

Leadership

Communication

Team management

Online sales

E-commerce

Data analysis

Formation

Bachelor’s degree in Business Administration, Marketing, Communication, or related fields

Description du poste

Lead, supervise, and coordinate the online sales team — including Customer Service, Marketplace Specialist, Live Streaming Host, Web Admin, Sales Data Analyst, and Marketplace Admin

Develop and implement online sales strategies, campaigns, and promotions across multiple platforms (website, marketplaces, and live selling)

Set, monitor, and ensure the achievement of monthly and annual sales targets

Oversee product listings, pricing, promotions, and stock availability to ensure accuracy and timely updates

Monitor team performance in handling customer inquiries, ensuring SLA compliance, customer satisfaction, and positive marketplace ratings

Prepare and analyze sales reports (daily, weekly, monthly) to identify trends, opportunities, and challenges — and provide actionable recommendations

Coach, motivate, and train team members on product knowledge and effective sales techniques

Collaborate closely with Marketing, Finance, Warehouse, and Logistics teams to ensure smooth operational flow

Skills & Qualifications:

Bachelor’s degree in Business Administration, Marketing, Communication, or related fields

5+ years of experience in online sales, e-commerce, or marketplace management — with at least 2 years in a leadership or supervisory role

Strong knowledge of online sales operations, marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada, etc.), and live selling strategies

Excellent leadership, communication, and team management skills

Analytical mindset with the ability to interpret sales data, market trends, and customer behavior

Proven track record of achieving sales targets and driving team performance

Proficient in sales reporting, presentation, and data-driven decision-making

Detail-oriented, able to multitask, and thrive in a fast-paced, target-driven environment