Sales Assistant (Mandarin Speaker)

PT. ACOOLER COLD CHAIN EQUIPMENT; Jakarta Utara; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

PT. ACOOLER COLD CHAIN EQUIPMENT is seeking an administrative and sales support specialist to assist the sales team, focusing on Mandarin-speaking clients and business partners.

The role involves preparing sales materials, coordinating meetings, and handling inquiries to maintain smooth sales operations. You will translate communications between Mandarin and Indonesian, support order processing, and maintain client records while collaborating with internal departments to sustain relationships

Qualifications

• Bachelor's degree in Business Administration, Management, Marketing, or related field preferred.
• Fluent in Mandarin, both spoken and written.
• Strong administrative, organizational, and coordination skills.
• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.
• Excellent communication, interpersonal, and problem solving skills.
• Detail oriented, proactive, and able to manage multiple tasks effectively.
• Previous experience in sales support, customer service, administration, or a similar role is an advantage.

Responsibilities

• Provide administrative and operational support to the sales team.
• Communicate and coordinate with Mandarin speaking clients and business partners.
• Assist in preparing sales presentations, quotations, proposals, and other sales related documents.
• Coordinate meetings, appointments, and followup with clients and the sales team.
• Translate and interpret business communications between Mandarin and Indonesian.
• Handle client inquiries and provide timely responses to support the sales process.
• Follow up on customer requests, orders, shipping, and delivery schedules.
• Maintain accurate sales records, client databases, and documentation.
• Coordinate with internal departments to ensure smooth order processing and customer service.
• Assist the sales team in maintaining good relationships with existing clients and supporting business development activities.

Skills

Mandarin communication

Administrative coordination

Multitasking

Communication skills

Interpersonal skills

Problem solving

Detail oriented

Proactive

Sales support

Education

Bachelor's degree in Business Administration/Management/Marketing

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The ideal candidate will be responsible for providing administrative and operational support to the sales team, particularly in communicating and coordinating with Mandarin-speaking clients and business partners. This role plays an important part in ensuring smooth sales operations, maintaining strong client relationships, and supporting the achievement of sales targets. The candidate will assist with sales documentation, client communication, meeting arrangements, and coordination between internal departments and external stakeholders.

Responsibilities

• Provide administrative and operational support to the sales team.
• Communicate and coordinate with Mandarin speaking clients and business partners.
• Assist in preparing sales presentations, quotations, proposals, and other sales related documents.
• Coordinate meetings, appointments, and followup with clients and the sales team.
• Translate and interpret business communications between Mandarin and Indonesian.
• Handle client inquiries and provide timely responses to support the sales process.
• Follow up on customer requests, orders, shipping, and delivery schedules.
• Maintain accurate sales records, client databases, and documentation.
• Coordinate with internal departments to ensure smooth order processing and customer service.
• Assist the sales team in maintaining good relationships with existing clients and supporting business development activities.

Qualifications

• Bachelor's degree in Business Administration, Management, Marketing, or a related field is preferred.
• Fluent in Mandarin, both spoken and written, with the ability to communicate effectively in a business environment.
• Strong administrative, organizational, and coordination skills.
• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.
• Excellent communication, interpersonal, and problem solving skills.
• Detail oriented, proactive, and able to manage multiple tasks effectively.
• Previous experience in sales support, customer service, administration, or a similar role is an advantage.