SaaS Business Development Lead - F&B & Retail

Mekari; Kota Bandung; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Mekari is Indonesia's leading SaaS company delivering integrated solutions including Mekari POS for F&B and retail clients. We are seeking a dynamic sales professional to identify, prospect, and acquire new customers in the F&B and Retail segments, and to drive outbound outreach across multiple channels.

You will demo Mekari POS, understand customer challenges, manage the full sales cycle from first contact to contract, and collaborate with Marketing, Partnerships, and Customer Success to exceed

Responsibilities

• Identify, prospect, and acquire new customers within the F&B and Retail segments.
• Conduct outbound sales activities through various online and offline channels, including cold calls, emails, WhatsApp, LinkedIn, networking events, walk-ins, and field visits.
• Generate and qualify sales opportunities through proactive prospecting and referrals.
• Understand customer business challenges and recommend Mekari POS solutions.
• Deliver engaging product demonstrations and presentations tailored to customer needs.
• Manage the complete sales cycle from initial contact through contract signing and handover.
• Build and maintain strong relationships with business owners, operations managers, and other key stakeholders.
• Collaborate closely with Marketing, Partnerships, Customer Success, and Product teams to maximize business opportunities.
• Maintain accurate sales pipeline, customer records, and activity updates in CRM.
• Consistently achieve or exceed monthly and quarterly sales targets.
• Stay updated on industry trends, competitor offerings, and market developments in the F&B and Retail sectors.

Skills

CRM

Prospecting

Tools

CRM

Job description

Mekari is Indonesia's leading SaaS company delivering integrated solutions including Mekari POS for F&B and retail clients. We are seeking a dynamic sales professional to identify, prospect, and acquire new customers in the F&B and Retail segments, and to drive outbound outreach across multiple channels.

You will demo Mekari POS, understand customer challenges, manage the full sales cycle from first contact to contract, and collaborate with Marketing, Partnerships, and Customer Success to exceed