Retail Training Coach — Elevate Store Performance

Global Elektronik Mitaprana; Jakarta Utara; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Blibli Electronic, part of Blibli Group, is seeking a Sales Retail Trainer Staff to drive learning programs across stores in the Cirebon area. You will deliver training, facilitate sessions, and monitor impact to raise product knowledge and service standards.

The role requires a Bachelor’s degree in a related field and 1–5 years in Learning & Development or Retail Training, with strong communication and willingness to travel for field visits.

Qualifications

• Bachelor’s degree in Psychology, HR, Education, Business, or related field.
• 1–5 years in Learning & Development or Retail Training.
• Experience in training delivery, facilitation, coaching, and field visits.
• Excellent communication and stakeholder management.
• Willing to travel within the Cirebon area for store visits.
• Experience in retail/electronics/service industries is a plus.

Responsibilities

• Execute training programs and learning initiatives across stores and operational locations within the Cirebon area.
• Facilitate classroom, on-the-job, and virtual training sessions on product knowledge, sales capability, customer service, procedures, and policies.
• Monitor participation, learning progress, certification, and effectiveness through evaluations and coaching follow-ups.
• Support new store openings, onboarding, and refreshment training to ensure readiness.
• Collaborate with Store Operations and Area Managers to identify capability gaps and ensure training aligns with needs.
• Conduct coaching and field visits to reinforce learning and drive performance improvements.

Skills

Training delivery

Facilitation

Coaching

Store visits

Employee development

Presentation skills

Stakeholder management

Education

Bachelor’s degree in Psychology, Human Resources, Education, Business, or related field

Job description

Blibli Electronic, part of Blibli Group, is seeking a Sales Retail Trainer Staff to drive learning programs across stores in the Cirebon area. You will deliver training, facilitate sessions, and monitor impact to raise product knowledge and service standards.

The role requires a Bachelor’s degree in a related field and 1–5 years in Learning & Development or Retail Training, with strong communication and willingness to travel for field visits.