Retail Supermarket Manager (Lombok Area)

PT Sentral Retailindo Dewata; Lombok; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Pepito is seeking a Retail Supermarket Manager for the Lombok Area to oversee daily store operations and lead a high-performing team. The role focuses on achieving sales targets, maintaining product quality, and ensuring excellent customer service.

The candidate should have a Bachelor’s degree in business or retail management with at least 5 years in retail operations, including 2 in a managerial role. Experience with premium supermarkets or modern retail is highly preferred.

Qualifications

• Bachelor's degree in business/retail management is required.
• Minimum 5 years in retail operations with at least 2 years in a managerial role.
• Experience with premium supermarket, fresh markets, or modern retail is preferred.

Responsibilities

• Lead and manage daily supermarket operations.
• Develop and monitor sales, operational, and service targets.
• Coach and develop the store team to improve productivity and service.
• Monitor stock availability, display, accuracy, and shrinkage.

Skills

Leadership

People management

Communication

Analytical thinking

Customer focus

Education

Bachelor's Degree in Business Management or Retail Management

Job description

Retail Supermarket Manager (Lombok Area)

Pepito is a leading premium supermarket brand in Bali, established in 2001. We provide a wide range of high-quality local and imported products, fresh produce, groceries, and daily essentials to meet the needs of both local and international customers.

With a strong commitment to freshness, quality, and customer satisfaction, Pepito continues to grow its retail presence across Bali & Lombok. We are supported by a dedicated team and continuously strive to create an excellent shopping experience through strong operational standards, quality products, and outstanding customer service.

Key Responsibilities:

Lead and manage daily supermarket operations to ensure smooth, efficient, and customer-focused store performance.

Develop and monitor sales, operational, and service targets to achieve business objectives.

Lead, coach, and develop the store team to improve productivity, performance, and customer service standards.

Monitor merchandise availability, product display, stock accuracy, shrinkage, and inventory management.

Ensure compliance with company policies, SOPs, safety standards, and operational procedures.

Analyze sales performance and operational reports, and implement appropriate action plans to improve store results.

Maintain high standards of cleanliness, store presentation, product quality, and customer experience.

Coordinate with relevant departments including Merchandising, Supply Chain, HR, Finance, and Marketing to support store operations.

Qualifications:

Minimum Bachelor's Degree in Business Management, Retail Management, or a related field.

Minimum 5 years of experience in retail operations, with at least 2 years in a managerial or store management position.

Experience managing supermarket, premium grocery, fresh market, or modern retail operations is highly preferred.

Strong leadership, people management, problem-solving, and decision-making skills.

Strong understanding of sales, inventory, merchandising, and retail operational processes.

Target-oriented, analytical, proactive, and customer-focused.

Excellent communication and interpersonal skills.

Candidates who are currently based in Bali are highly preferred.

Willing to work on a shift basis, weekends, and public holidays when required.

Retail & Consumer Products 1,001-5,000 employees

Pepito was inaugurated in August 2001 and started operating as a modern supermarket and became the pioneer of premium supermarkets in Bali. Pepito is here to complete your daily needs.

Pepito Supermarket is developing its retail business not only on the island of Bali but has developed in other Indonesian provinces. By continuing to innovate and keep up with the times, and always improve the quality of products and services for all loyal customers of Pepito Supermarket.

Pepito was inaugurated in August 2001 and started operating as a modern supermarket and became the pioneer of premium supermarkets in Bali. Pepito is here to complete your daily needs.

Pepito Supermarket is developing its retail business not only on the island of Bali but has developed in other Indonesian provinces. By continuing to innovate and keep up with the times, and always improve the quality of products and services for all loyal customers of Pepito Supermarket.