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Pepito is a leading premium supermarket and retail group established in Bali in 2001. Pepito seeks an experienced Retail Store Manager to lead daily operations, drive sales, and deliver exceptional customer service.
You will develop teams, optimize inventory, monitor performance, and coordinate with Merchandising, Supply Chain, HR, Finance, and Marketing to support store operations. Minimum Bachelor’s degree in Business/Retail, 5+ years in retail ops with 2+ years in management, and strong
Pepito is a leading premium supermarket and retail group established in Bali in 2001. With a strong commitment to freshness, quality, and customer satisfaction, Pepito offers a wide range of premium groceries, fresh produce, and daily essentials across Bali and Lombok. Through its growing retail and culinary businesses, Pepito continues to deliver quality products and exceptional customer experiences.
RETAIL SUPERMARKET MANAGER
Key Responsibilities:
Lead and manage daily supermarket operations to ensure smooth, efficient, and customer-focused store performance.
Develop and monitor sales, operational, and service targets to achieve business objectives.
Lead, coach, and develop the store team to improve productivity, performance, and customer service standards.
Monitor merchandise availability, product display, stock accuracy, shrinkage, and inventory management.
Ensure compliance with company policies, SOPs, safety standards, and operational procedures.
Analyze sales performance and operational reports, and implement appropriate action plans to improve store results.
Maintain high standards of cleanliness, store presentation, product quality, and customer experience.
Coordinate with relevant departments including Merchandising, Supply Chain, HR, Finance, and Marketing to support store operations.
Qualifications:
Minimum Bachelor's Degree in Business Management, Retail Management, or a related field.
Minimum 5 years of experience in retail operations, with at least 2 years in a managerial or store management position.
Experience managing supermarket, premium grocery, fresh market, or modern retail operations is highly preferred.
Strong leadership, people management, problem-solving, and decision-making skills.
Strong understanding of sales, inventory, merchandising, and retail operational processes.
Target-oriented, analytical, proactive, and customer-focused.
Excellent communication and interpersonal skills.
Candidates who are currently based in Bali are highly preferred.
Willing to work on a shift basis, weekends, and public holidays when required.
Pepito was inaugurated in August 2001 and started operating as a modern supermarket and became the pioneer of premium supermarkets in Bali. Pepito is here to complete your daily needs.
Pepito Supermarket is developing its retail business not only on the island of Bali but has developed in other Indonesian provinces. By continuing to innovate and keep up with the times, and always improve the quality of products and services for all loyal customers of Pepito Supermarket.
Pepito was inaugurated in August 2001 and started operating as a modern supermarket and became the pioneer of premium supermarkets in Bali. Pepito is here to complete your daily needs.
Pepito Supermarket is developing its retail business not only on the island of Bali but has developed in other Indonesian provinces. By continuing to innovate and keep up with the times, and always improve the quality of products and services for all loyal customers of Pepito Supermarket.