Retail Store Supervisor — Surabaya | Lead & Grow

Pt Sejahtera Globalindo Utama; Surabaya ꦱꦸꦫꦧꦪ; Presencial; IDR 84.000.000 - 110.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health and wellness benefits

Promotion opportunities

Employee discounts

Supportive team environment

Descripción de la vacante

Marriott International is seeking a Retail Store Supervisor for our Surabaya, East Java location to oversee daily store operations and lead a service-focused team. You will drive sales, manage staff, and ensure an excellent customer experience in a busy retail environment.

The ideal candidate has 3+ years in retail, with supervisory experience, strong communication skills, inventory awareness and flexibility to work mornings, evenings, weekends, and holidays.

Formación

• Minimum 3 years in retail with at least 1 year in a supervisory role.
• Proven sales and customer service orientation.
• Excellent communication and interpersonal abilities.
• Strong organizational and time management skills.
• Flexible hours including evenings, weekends and holidays.
• Based in or willing to relocate to Surabaya, East Java.
• Knowledge of inventory management.
• Team player with the ability to motivate others.
• Familiarity with POS systems.

Responsabilidades

• Supervise daily store operations, including opening and closing procedures.
• Assist in managing staff schedules, training, and performance.
• Ensure merchandise is displayed attractively and according to visual merchandising guidelines.
• Monitor inventory levels and assist with stock counts and replenishment.
• Handle customer inquiries, complaints, and feedback effectively.
• Drive sales performance by motivating the sales team and promoting products.
• Ensure the store is clean, organized, and safe for customers and staff.
• Process transactions accurately and efficiently at the point of sale.
• Maintain a thorough knowledge of products and promotions.
• Implement company policies and procedures consistently.

Conocimientos

Sales skills

Customer service

Communication

Organizational skills

Time management

Team motivation

POS familiarity

Educación

Diploma or degree preferred

Herramientas

POS systems

Descripción del empleo

Marriott International is seeking a Retail Store Supervisor for our Surabaya, East Java location to oversee daily store operations and lead a service-focused team. You will drive sales, manage staff, and ensure an excellent customer experience in a busy retail environment.

The ideal candidate has 3+ years in retail, with supervisory experience, strong communication skills, inventory awareness and flexibility to work mornings, evenings, weekends, and holidays.