Sales Supervisor: Hospitality Growth & Client Relationships

Suparma, Pt Tbk; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Marriott Hotels in Surabaya is seeking a Supervisor Sales to drive sales opportunities and ensure timely, quality service delivery. The role focuses on leading daily sales activities, building long-term customer relationships, and achieving personal and location revenue goals.

The candidate will collaborate across channels, manage key stakeholders, and participate in calls and events to close new business. A strong background in sales and hotel/restaurant management is preferred.

Qualifications

• 2-year degree with 3 years’ sales/marketing or related experience, OR 4-year degree with 1 year sales/marketing experience.

Responsibilities

• Collaborate with off-property sales channels to coordinate efforts and avoid duplication.
• Build and strengthen relationships with existing and new customers to enable future bookings (sales calls, events, trade shows).
• Develop relationships within the community to grow the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate and effective turnover to Event Management.
• Participate in sales calls to acquire new business or close deals.
• Execute and support the operational aspects of booked business (proposals, contracts, customer correspondence).
• Identify new business to achieve personal and location revenue goals.
• Understand market conditions and competitors to inform selling strategy.
• Close best opportunities based on market conditions and location needs.
• Provide excellent customer service aligned with company standards.
• Support service and relationship strategy to drive customer loyalty.

Skills

Sales experience

Client relationships

Business development

Negotiation

Education

2-year degree in Business Administration/Marketing/Hotel & Restaurant Management (or related)

4-year bachelor’s degree in Business Administration/Marketing/Hotel & Restaurant Management (or related)

Job description

Marriott Hotels in Surabaya is seeking a Supervisor Sales to drive sales opportunities and ensure timely, quality service delivery. The role focuses on leading daily sales activities, building long-term customer relationships, and achieving personal and location revenue goals.

The candidate will collaborate across channels, manage key stakeholders, and participate in calls and events to close new business. A strong background in sales and hotel/restaurant management is preferred.