Retail Store Operations Admin-Jakarta

LAZADA.CO.ID; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Lazada Group is seeking an Operations Listings Specialist to manage product listings and master data across stores in Seller Center. You will ensure accurate guidelines, maintain SKUs, and drive improvements in PDP content quality.

You will monitor listing health, set compliance rules, and support campaigns, collaborating with cross-functional teams to meet tight deadlines.

Qualifications

• Bachelor's degree in Business Administration, Management, or related fields.
• 2+ years in Operations, E-commerce, or Retail.
• Strong coordination and communication skills.
• Detail-oriented with good time management.
• Ability to manage multiple tasks and meet tight deadlines.
• Basic knowledge of data analysis (content scores, listing health, metrics).
• Proficient in Microsoft Excel or Google Sheets.
• Experience with e-commerce back-office or seller management systems (Seller Center) is a plus.
• Good command of English (written and spoken) is a plus.

Responsibilities

• Create and manage product listings in Seller Center, ensuring complete, accurate, guideline-compliant listing information for assigned stores.
• Maintain master data of stores and SKUs; keep store information, categories, attributes, and product relationships up to date.
• Monitor, maintain, and improve PDP content score quality; drive corrective actions on low-scoring listings.
• Set up and maintain listing requirements in our system (shelf life, inbound restrictions, ban rules, compliance).
• Monitor listing health and operational reports; identify anomalies and follow up on resolutions.
• Escalate system issues with clear reproduction details to enable fast resolution.

Skills

Coordination

Communication

Time management

Multitasking

Data analysis

Excel/Sheets

English proficiency

Education

Bachelor's degree in Business Administration/Management

Tools

Seller Center

Back-office systems

Job description

- Create and manage product listings in Seller Center, ensuring complete, accurate, and guideline-compliant listing information for all assigned stores
- Maintain the master data of stores and SKUs, and keep store information, categories, attributes, and product relationships up to date
- Monitor, maintain, and improve the content score quality of our Product Detail Pages (PDP), and drive corrective actions on low-scoring listings
- Set up and maintain listing requirements in our system, including shelf life, inbound restrictions, ban rules, and other compliance configurations
- Monitor listing health and operational reports, identify anomalies or recurring issues, and follow up on resolutions
- Escalate any system issues as needed to relevant technical or troubleshooting teams, with clear documentation and reproduction details to enable fast resolution
- Support campaign and promotional preparation by ensuring listings, data, and content are ready ahead of launch timelines
- Handle ad-hoc operational tasks related to store and listing operations

- Bachelor's degree in Business Administration, Management, or related fields
- 2 years minimum of experience in Operations, E-commerce, or Retail
- Strong coordination and communication skills
- Detail-oriented with good time management
- Ability to manage multiple tasks and meet tight deadlines
- Basic knowledge of data analysis (e.g., content scores, listing health, operational metrics)
- Proficient in Microsoft Excel or Google Sheets
- Experience working with e-commerce back-office or seller management systems (e.g., Seller Center) is an advantage
- Good command of English (both written and spoken) is a plus

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has about 5,500 employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada also operates technology hubs in Ho Chi Minh City and in Moscow.

Lazada’s strong performance has earned the support of key investors such as Alibaba Group, Temasek Holdings and Rocket Internet.

We are searching for dynamic, entrepreneurial, broad-minded individuals to join us. Be part of the team that is steering the exciting eCommerce revolution in Southeast Asia!

Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has about 5,500 employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada also operates technology hubs in Ho Chi Minh City and in Moscow.

Lazada’s strong performance has earned the support of key investors such as Alibaba Group, Temasek Holdings and Rocket Internet.

We are searching for dynamic, entrepreneurial, broad-minded individuals to join us. Be part of the team that is steering the exciting eCommerce revolution in Southeast Asia!

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