Onboarding & Incubation Analyst(Retail)-Jakarta

LAZADA.CO.ID; Jakarta Pusat; On-site; IDR 122,760,000 - 189,720,000; Full time

Job summary

LAZADA.CO.ID is seeking an Onboarding & Incubation Analyst (Retail) in Jakarta to manage supplier onboarding and incubation of new SKUs. You will coordinate with Commercial, Legal and Finance to ensure a smooth go-live and proper documentation for new suppliers.

You will maintain data accuracy, track onboarding pipelines, support assortment checks, and help launch campaigns to maximize item performance in Lazada's Retail channel.

Qualifications

• Support the full onboarding process for new suppliers entering the Retail channel.
• Ensure required documents are complete, valid, and compliant before activation.
• Coordinate with Commercial, Legal, and Finance to resolve blockers.
• Track onboarding pipeline status and follow up with suppliers.
• Maintain records of onboarded suppliers, status, and key contacts.
• Drive SKU onboarding and assortment checks to ensure proper listing.
• Validate SKU pricing, stock, and promotions for launch readiness.
• Support campaign participation for new items with Commercial and Marketing.
• Monitor early performance signals and flag items needing intervention.
• Collaborate with Category Managers on incubation alignment with assortment.

Responsibilities

• Support the full onboarding process for new suppliers entering the Retail channel.
• Ensure required documents are complete, valid, and compliant before activation.
• Coordinate with Commercial, Legal, and Finance to resolve blockers.
• Track onboarding pipeline status and follow up with suppliers.
• Maintain records of onboarded suppliers, status, and key contacts.
• Drive SKU onboarding and assortment checks to ensure proper listing.
• Validate SKU pricing, stock, and promotions for launch readiness.
• Support campaign participation for new items with Commercial and Marketing.
• Monitor early performance signals and flag items needing intervention.
• Collaborate with Category Managers on incubation alignment with assortment.

Job description

Onboarding & Incubation Analyst(Retail)-Jakarta

Supplier Onboarding & Administration
- Support the full onboarding process for new secondary and longtail suppliers entering the Retail channel. You are the operational anchor ensuring that every new supplier is properly registered, documented, and ready to trade.
- Support new supplier onboarding process, from initial registration to go-live readiness
- Ensure required documents are complete, valid, and compliant with internal standards before activation
- Coordinate with internal teams (Commercial, Legal, Finance) to resolve onboarding blockers and pending tasks
- Track onboarding pipeline status and proactively follow up with suppliers on outstanding requirements
- Maintain organized records of all onboarded suppliers, their status, and key contact information

New Item Incubation & Assortment Support
- Drive the incubation of newly onboarded SKUs, ensuring they are properly set up, competitively positioned, and given the best chance to gain traction in the Retail channel. You validate assortment alignment and support early-stage performance.
- Perform SKU onboarding and assortment checking to ensure new items are correctly listed and categorized
- Cross-check supermarket assortment against Lazada assortment to identify gaps and alignment opportunities
- Validate SKU pricing, stock availability, and promotion setup to ensure competitiveness at launch
- Support Lazada campaign participation for newly onboarded items, coordinating with Commercial and Marketing teams
- Monitor early performance signals (sales velocity, conversion, availability) and flag items needing intervention
- Work with Category Managers to align new item incubation with assortment strategy and hunting lists

Daily Operations & Data Management
- Keep the operational backbone running smoothly. You maintain accurate data, update supply information, and ensure that the team has reliable trackers and reports to make decisions.
- Update supply price and SKU information in internal systems, ensuring data accuracy at all times
- Pull sales data and maintain daily trackers that give the team real-time visibility into supplier and SKU performance
- Prepare basic operational reports and summaries for leadership review
- Follow up with suppliers and internal teams on pending tasks, ensuring nothing falls through the cracks
- Handle other daily operational tasks as needed, supporting the broader Retail Operations function

Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has about 5,500 employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada also operates technology hubs in Ho Chi Minh City and in Moscow.

Lazada's strong performance has earned the support of key investors such as Alibaba Group, Temasek Holdings and Rocket Internet.

We are searching for dynamic, entrepreneurial, broad-minded individuals to join us. Be part of the team that is steering the exciting eCommerce revolution in Southeast Asia!

Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has about 5,500 employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada also operates technology hubs in Ho Chi Minh City and in Moscow.

Lazada's strong performance has earned the support of key investors such as Alibaba Group, Temasek Holdings and Rocket Internet.

We are searching for dynamic, entrepreneurial, broad-minded individuals to join us. Be part of the team that is steering the exciting eCommerce revolution in Southeast Asia!