Retail Operations Admin

TNP Group (Mooimom); Jakarta Pusat; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

TNP Group is seeking an Administrative role in its Operations Department to support documentation, filing, and cross-department coordination at its Kelapa Gading HQ. The candidate will organize contracts, invoices, SOPs, and legal documents while maintaining databases for offices, stores, and warehouses.

Ideal candidates hold a D3 diploma in a related field with 1–2 years FMCG/retail admin experience, strong Excel skills, and excellent communication to work on-site at Kelapa Gading.

Qualifications

• Diploma (D3) in Business Administration, Supply Chain or related field.
• 1–2 years administrative experience, ideally in FMCG or Retail.
• Working understanding of supply chain, logistics or distribution workflows.
• Proficient with Google Workspace and Microsoft Office; advanced Excel skills (VLOOKUP, HLOOKUP, Pivot Table).
• Strong communication with cross-department coordination and external partners.
• High attention to detail and accuracy; able to multitask and meet deadlines.
• On-site work ability in Kelapa Gading.

Responsibilities

• Handle administrative tasks for Operations Department.
• Organize, prepare, and manage company documents including memos, contracts, invoices, SOPs and legal docs.
• Maintain database of offices, stores, and warehouses with monthly filing.
• Record meeting discussions and ensure records are maintained.
• Track progress of tasks across departments and with external stakeholders.
• Assist in preparing documents for audits or inspections.
• Follow up on partnership agreements and archive signed documents.

Skills

Advanced Excel

Strong communication

Attention to detail

Multitasking

Deadline-driven

Cross-functional coordination

Google Workspace

Microsoft Office

Education

Diploma (D3) in Business Administration or related

Tools

Google Workspace

Microsoft Office

Excel

Job description

TNP Group is a growing retail company specializing in maternity, baby, and family products. We operate several flagship stores across Jabodetabek, a central warehouse, and our head office is located in Kelapa Gading. We're on a mission to deliver trusted and quality family essentials—and we’re looking for passionate people to grow with us.

Job Description:

• Handle administrative tasks for the Operations Department.
• Organize, prepare, and manage company documents, including internal memo, contract, invoices, correspondence, SOP, and legal documents.
• Maintain database of office, stores, and warehouses on a monthly basis and ensure proper filing of both softcopy and hardcopy documents.
• Record meeting discussions and ensure all records are properly maintained.
• Track and follow up on the progress of tasks across departments and external stakeholders related to operational matters.
• Assist in the preparation and organization of documents required for audits or inspections.
• Follow up on pending partnership agreements and ensure all signed documents are properly archived.

Qualifications:

• Minimum of a Diploma (D3) in Business Administration, Supply Chain Management, or a related field.
• Minimum 1-2 years of administrative experience, strictly preferred from FMCG or Retail industries.
• Good understanding of basic Supply Chain, Logistics, or Distribution workflows.
• Proficient in Google Workspace and Microsoft Office, with advanced skills in Microsoft Excel (VLOOKUP, HLOOKUP, Pivot Table).
• Strong internal and external communication skills, with a proven track record of coordinating with cross-department teams, vendors, clients, or third parties.
• High attention to detail and accuracy in administrative and data management.
• Strong multitasking skills and ability to meet deadlines.
• Proficient in Microsoft Office, Google Workspace, and computer literate.
• Ability to work on-site in Kelapa Gading.