Retail Key Account Specialist

Project 1945; Jakarta Pusat; Presencial; IDR 167 400 000 - 279 000 000; Tempo integral

Resumo da oferta

Project 1945 is seeking a proactive Retail Partnerships Lead to onboard new partners across Modern Trade and General Trade. You will own day-to-day partner relationships, coordinate with Ops and Inventory, and identify growth opportunities such as SKU listings and additional shelf space.

You will negotiate terms, prepare performance reports, and ensure smooth onboarding from contract to shelf. Prior experience with MT/GT accounts and strong Excel skills are preferred.

Qualificações

• Bachelor’s degree in Management, Marketing, Business, or related field.
• 2+ years in retail sales or key account management; FMCG/beauty/lifestyle/fragrance preferred.
• Active relationships or existing network with MT and/or GT buyers and retailers.
• Experience managing both MT and GT accounts within one role is a strong plus.

Responsabilidades

• Identify, approach, and onboard new retail partners across MT and GT channels.
• Act as single point of contact for active partners, manage day-to-day relationships and resolve issues.
• Identify growth opportunities within accounts and pitch SKU expansion and new branch entries.
• Monitor sell-through, coordinate with Inventory to restock and avoid stockouts.
• Prepare weekly/monthly performance reports and provide actionable insights to leadership.
• Support negotiation of terms and maintain clean deal documentation with HR/Legal when needed.
• Collaborate with Ops, Inventory, Brand and Finance to ensure end-to-end retail execution.

Conhecimentos

Negotiation

Account management

Retail sales

Cross-functional communication

Excel/Sheets

Formação académica

Bachelor’s degree in Management/Marketing/Business

Ferramentas

Excel/Google Sheets

Pivot tables

Odoo

BigSeller

Descrição da oferta de emprego

• Retail Partner Acquisition — Identify, approach, and onboard new retail partners across Modern Trade (OH!Some, MSBB, Waytoglow) and General Trade (independent stores, traditional distributors). Prepare partnership proposals, negotiate initial terms (DP/Consign/MT/GT), and coordinate smooth onboarding with the Ops team.
• Active Account Management — Serve as the single point of contact for all active retail partners — managing day-to-day relationships: product availability, delivery coordination, payment follow-up, and issue resolution. Keep every account healthy and every partner feeling supported.
• Account Growth & Expansion — Identify and pursue growth opportunities within each active account — SKU listing expansion, additional shelf space, or entry into new branches within the same partner network. Build deep understanding of each buyer’s business targets and turn that into relevant, well-timed growth proposals.
• Sell-Through Monitoring & Restock — Track sell-through performance per account regularly. Proactively flag slow-moving risks and propose corrective actions (re-promotion, bundling, reorder). Coordinate with Inventory to ensure restocking happens before stockouts occur.
• Performance Reporting & Analysis — Prepare weekly and monthly account performance reports: sell-out data, revenue contribution per account, and new partner pipeline. Deliver actionable insights to the Retail & Brand Activation Lead to support strategic decisions.
• Terms Negotiation & Contract Administration — Support negotiation of business terms with retail partners: margin, listing fees, consignment vs. direct purchase, and partnership duration. Maintain clean deal documentation and loop in HR/Legal when formal contracts are required.
• Cross-Team Coordination — Work closely with Ops (fulfilment & delivery), Inventory (stock & planning), Brand (in-store materials), and Finance (invoicing & settlement) to ensure end-to-end smooth retail execution — from order to shelf.

Qualifications :

Education & Experience

• Min. Bachelor’s — Management, Marketing, Business, or related field.
• Min. 2 years in retail sales or key account management — FMCG, beauty, lifestyle, or fragrance preferred.
• Active relationships or an existing network with MT and/or GT buyers and retailers.
• Experience managing both MT and GT accounts within one role is a strong plus.

Technical Skills

• Comfortable negotiating business terms: margin, listing fees, consignment, and direct purchase models (DP/Consign/MT/GT).
• Able to build account performance reports and read sell-through data. Proficient in Excel or Google Sheets — pivot tables and basic dashboards required.
• Familiar with Odoo or BigSeller — strong plus.
• Prior management of Sociolla, OH!Some, or comparable MT accounts — strong plus.

Leadership & Soft Skills

• Communicative and proactive — able to manage multiple accounts simultaneously without dropping the ball on any of them.
• Comfortable working cross-functionally — able to translate retail realities into language relevant for Ops, Inventory, Finance, and Brand.
• Results-oriented and accountable — you follow through on commitments without needing to be chased.
• Excited to build retail distribution from the ground up — not just manage accounts that are already running smoothly.