Retail Banking Relationship Manager

PT Bank Nationalnobu Tbk

Kota Pekanbaru

On-site

IDR 60,000,000 - 120,000,000

Full time

5 days ago

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Job summary

PT Bank Nationalnobu Tbk in Pekanbaru is seeking a Relationship Officer/Manager to build and maintain strong relationships with existing and prospective clients. You will conduct needs analysis, present retail banking products, and drive client acquisition while ensuring compliant, accurate processing of transactions.

The role requires proven retail banking experience, targets-focused sales ability, and excellent communication.

Qualifications

Experience in retail banking is essential.
Proven track record of meeting targets.
Ability to analyze client needs and recommend solutions.
Knowledge of deposits, loans and investment products.
Proficiency with banking systems and MS Office.
Strong organizational and time management skills.
Upholds regulatory and compliance standards.

Responsibilities

Develop and maintain relationships with existing and prospective clients.
Conduct needs analyses to identify suitable products and services.
Present and promote a wide range of retail banking products.
Achieve or exceed sales targets and client acquisition objectives.
Prepare financial proposals tailored to individual client requirements.
Process banking transactions accurately and ensure regulatory compliance.
Provide excellent customer service and resolve client queries promptly.
Participate in branch marketing initiatives to attract new clients.
Maintain detailed records of client interactions and transactions in our systems.
Collaborate with colleagues across the branch to deliver seamless service.