Restaurant Operations Manager: Lead Service & Growth

PT ECOLIT KONTRAKTOR BALI; Kuta Selatan; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

PT ECOLIT KONTRAKTOR BALI in Bali is seeking an experienced Restaurant Manager to oversee daily operations, ensuring top-tier guest service and adherence to company standards. You will lead the restaurant team, monitor service quality, and drive revenue while managing costs.

The role requires strong leadership, excellent communication, and a proactive, customer-focused mindset. Shift flexibility and the ability to work weekends and holidays are essential.

Qualifications

• Leadership qualities for supervising a restaurant team.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Solid understanding of food safety and hygiene standards.
• Ability to manage inventory, costs, and budgeting.

Responsibilities

• Oversee and manage daily restaurant operations to ensure smooth and efficient service.
• Ensure the restaurant is clean, organized, and well-maintained at all times.
• Monitor food and beverage quality, presentation, and service standards.
• Ensure compliance with SOPs, hygiene standards, food safety regulations, and health and safety requirements.
• Lead, supervise, and motivate restaurant staff to achieve operational goals.
• Prepare staff schedules, manage attendance, and ensure adequate staffing levels.
• Conduct staff training, performance evaluations, and coaching.
• Ensure a high level of guest satisfaction and professional customer service.
• Handle guest complaints, feedback, and service recovery effectively.
• Monitor restaurant revenue, expenses, and operational performance.

Skills

Leadership

Communication

Problem-solving

Food safety

Hygiene standards

Inventory management

Cost control

English proficiency

Customer-focused

Job description

PT ECOLIT KONTRAKTOR BALI in Bali is seeking an experienced Restaurant Manager to oversee daily operations, ensuring top-tier guest service and adherence to company standards. You will lead the restaurant team, monitor service quality, and drive revenue while managing costs.

The role requires strong leadership, excellent communication, and a proactive, customer-focused mindset. Shift flexibility and the ability to work weekends and holidays are essential.