Restaurant Manager

PT Global Ocean Supply Indonesia; Jakarta Barat; On-site; IDR 78,120,000 - 156,240,000; Full time

Job summary

PT Global Ocean Supply Indonesia seeks an experienced Restaurant Operations Supervisor to lead FOH/BOH workflows, inventory control, and safety compliance in Jakarta. You will recruit, train, and schedule staff while maintaining service quality and guest satisfaction.

The role requires strong Mandarin language skills and a proven track record in restaurant supervision, with a focus on cost control, reporting, and stakeholder communication.

Qualifications

• Proven track record in restaurant operations or supervisory roles (2–5+ years depending on venue size).
• Experience with POS systems, inventory software, and rostering tools.
• Strong leadership and communication skills.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Oversee front-of-house and back-of-house operations, including opening/closing and table turnover.
• Recruit, onboard, train, and schedule staff while leading pre-shift meetings.
• Ensure guest satisfaction, handle complaints, and manage special requests.
• Monitor stock levels, place orders, and maintain vendor relationships.
• Review sales and P&L, control labor costs, and manage cash handling.
• Enforce local health, sanitation, and safety regulations.
• Report to owner on work-related matters and performance metrics.

Skills

Leadership

Active listening

Crisis management

Multitasking

Clear communication

Tools

POS systems

Inventory software

Staff rostering tools

Job description

Operations Oversight:

Manage front-of-house (FOH) and back-of-house (BOH) workflows, open/close procedures, table turning, and overall room ambiance.

Staff Management:

Recruit, interview, onboard, train, and schedule employees while conducting pre-shift meetings and performance evaluations.

Customer Service:

Greet guests, monitor service quality, and resolve complaints or special requests promptly.

Inventory & Ordering:

Track stock levels, place food and supply orders, minimize waste, and manage vendor relationships.

Financial & Budgeting:

Oversee labor costs, review sales and P&L reports, handle cash drawers, and track daily/weekly metrics.

Safety & Compliance:

Enforce local health, sanitation, and food safety regulations.

Reporting:

Report and communicate with Chinese owner about work-related matters.

Qualifications & Requirements

Experience:

Proven track record in restaurant operations or supervisory roles (2–5+ years depending on venue size).

Technical Skills:

Familiarity with Point-of-Sale (POS) systems, inventory software, and staff rostering tools.

Soft Skills:

Strong leadership, active listening, crisis management, multitasking, and clear communication.

Language Skills:

Able to communicate using Mandarin is a must

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a restaurant manager?
• Which of the following types of qualifications do you have?