Operations Manager

Cafe Organic Bali; Tabanan; On-site; IDR 101,556,000 - 121,644,000; Full time

Job summary

Cafe Organic Bali is seeking an experienced Operations Manager to oversee our F&B and boutique accommodation operations in Jatiluwih, Bali. This hands-on role focuses on building operations from the ground up, developing a strong team, and upholding high hospitality standards.

You will manage daily F&B and accommodation activities, recruit and train staff, implement SOPs, and coordinate across departments to ensure exceptional guest experiences and smooth daily performance.

Qualifications

• Minimum 4 years of experience in a managerial position.
• Proven experience in the F&B and hospitality/accommodation industry.
• Previous experience managing a small hotel, villa, boutique accommodation, or similar property is highly preferred.
• Comfortable managing a small accommodation property with approximately 3 rooms.

Responsibilities

• Oversee and manage daily F&B and accommodation operations.
• Recruit, build, train, and develop the operational team from scratch.
• Establish Standard Operating Procedures (SOPs) and service standards.
• Manage staff performance, scheduling, attendance, and training.
• Monitor operational performance and ensure service quality.
• Maintain guest satisfaction and handle operational issues effectively.
• Coordinate across departments and report directly to management.
• Identify opportunities to improve operational efficiency and business performance.

Skills

Leadership

Operational management

Problem-solving

Communication

People management

Job description

We are looking for an experienced and hands-on Operations Manager to oversee our F&B and boutique accommodation operations in Jatiluwih, Bali.

This is an exciting opportunity for someone who enjoys building operations from the ground up, developing a strong team, and establishing high-quality hospitality standards.

The successful candidate will take responsibility for both F&B and accommodation operations, ensuring smooth daily performance, excellent guest experiences, and an efficient working environment.

Key Responsibilities

Oversee and manage daily F&B and accommodation operations.

Recruit, build, train, and develop the operational team from scratch.

Establish Standard Operating Procedures (SOPs) and service standards.

Manage staff performance, scheduling, attendance, and training.

Monitor operational performance and ensure service quality.

Maintain guest satisfaction and handle operational issues effectively.

Coordinate across departments and report directly to management.

Identify opportunities to improve operational efficiency and business performance.

Position Requirements

Minimum 4 years of experience in a managerial position.

Proven experience in the F&B and hospitality/accommodation industry.

Previous experience managing a small hotel, villa, boutique accommodation, or similar property is highly preferred.

Comfortable managing a small accommodation property with approximately 3 rooms.

Proven ability to recruit, build, and develop a team from scratch.

Strong leadership, operational management, and problem-solving skills.

Excellent communication and interpersonal skills.

Fluent English is mandatory. Must be confident communicating with international guests, staff, and management.

Self-motivated, responsible, hands-on, and able to work independently.

What We Offer

Monthly salary of IDR 10,000,000.

Opportunity to lead and develop a hospitality business from the beginning.

Direct collaboration with management.

Opportunity to establish operational systems and build your own team.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an operations manager?
• Which of the following types of qualifications do you have?
• Do you have Restaurant Operations experience?
• Do you have Food and Beverage Operations experience?
• Do you have Cost Management experience?
• Do you have Budget Control experience?
• Which of the following languages are you fluent in?

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What can I earn as an Operations Manager