Restaurant Operations Lead - Mandarin Speaker

PT Global Ocean Supply Indonesia; Jakarta Barat; On-site; IDR 78,120,000 - 156,240,000; Full time

Job summary

PT Global Ocean Supply Indonesia seeks an experienced Restaurant Operations Supervisor to lead FOH/BOH workflows, inventory control, and safety compliance in Jakarta. You will recruit, train, and schedule staff while maintaining service quality and guest satisfaction.

The role requires strong Mandarin language skills and a proven track record in restaurant supervision, with a focus on cost control, reporting, and stakeholder communication.

Qualifications

• Proven track record in restaurant operations or supervisory roles (2–5+ years depending on venue size).
• Experience with POS systems, inventory software, and rostering tools.
• Strong leadership and communication skills.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Oversee front-of-house and back-of-house operations, including opening/closing and table turnover.
• Recruit, onboard, train, and schedule staff while leading pre-shift meetings.
• Ensure guest satisfaction, handle complaints, and manage special requests.
• Monitor stock levels, place orders, and maintain vendor relationships.
• Review sales and P&L, control labor costs, and manage cash handling.
• Enforce local health, sanitation, and safety regulations.
• Report to owner on work-related matters and performance metrics.

Skills

Leadership

Active listening

Crisis management

Multitasking

Clear communication

Tools

POS systems

Inventory software

Staff rostering tools

Job description

PT Global Ocean Supply Indonesia seeks an experienced Restaurant Operations Supervisor to lead FOH/BOH workflows, inventory control, and safety compliance in Jakarta. You will recruit, train, and schedule staff while maintaining service quality and guest satisfaction.

The role requires strong Mandarin language skills and a proven track record in restaurant supervision, with a focus on cost control, reporting, and stakeholder communication.