Restaurant Floor Supervisor

PT. GLOBAL INDEP CONSULTANTS INDONESIA; Kuta Selatan; On-site; IDR 72,000,000 - 144,000,000; Full time

Job summary

PT. GLOBAL INDEP CONSULTANTS INDONESIA is seeking a Floor Supervisor to oversee daily restaurant floor operations, supervise staff, and maintain service quality and cleanliness. You will handle guest feedback and coordinate with kitchen and management to ensure smooth service.

Ideal candidates have restaurant experience, strong leadership and communication, and English proficiency, with familiarity in POS systems. Based in or willing to work in Ubud area.

Qualifications

• Previous restaurant/hospitality experience.
• Strong leadership and communication skills.
• Proficient in English.
• Experience with POS systems.
• Able to handle administrative tasks.
• Knowledge of opening and closing procedures.
• Capable of working in a fast-paced environment.
• Positive attitude and team orientation.
• Based in or willing to work in Ubud area.

Responsibilities

• Oversee daily restaurant floor operations and ensure smooth service.
• Supervise and support service staff during shifts.
• Maintain high standards of customer service and guest satisfaction.
• Handle guest feedback and resolve issues promptly.
• Coordinate with kitchen and management team.
• Ensure cleanliness, hygiene, and service standards are consistently met.
• Manage opening and closing procedures.
• Handle basic administrative tasks and reporting.

Skills

Leadership

Communication

English proficiency

POS systems

Tools

POS systems (Quinos)

Job description

We are currently seeking a dedicated and experienced Floor Supervisor to oversee the daily operations of our restaurant. The ideal candidate will be responsible for supervising service staff, ensuring excellent customer satisfaction, and maintaining service quality, cleanliness, and operational efficiency at all times.

Responsibilities :

Oversee daily restaurant floor operations and ensure smooth service

Supervise and support service staff during shifts

Maintain high standards of customer service and guest satisfaction

Handle guest feedback and resolve issues promptly

Coordinate with kitchen and management team

Ensure cleanliness, hygiene, and service standards are consistently met

Manage opening and closing procedures

Handle basic administrative tasks and reporting

Requirements:

Previous experience in a similar role in a restaurant or hospitality setting

Strong leadership and communication skills

Good command of English

Familiar with POS systems (e.g. Quinos)

Able to handle administrative work

Understand opening and closing procedures

Able to work in a fast-paced environment

Positive attitude and team-oriented

Based in or willing to work in the Ubud area