Renewals & Revenue Growth Lead

TMS Consulting; Jakarta Timur; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

TMS Consulting is seeking a dedicated professional to manage client renewal processes in Jakarta Timur, Indonesia. The candidate will be responsible for owning the renewal pipeline, ensuring contract renewals are timely and aligned with business objectives. Additionally, they will engage proactively with clients, lead commercial discussions, and identify upsell opportunities. This role requires collaboration with various teams and a focus on client satisfaction to reduce churn risk.

Responsibilities

• Manage end to end renewal processes for existing clients.
• Own renewal pipeline and revenue targets.
• Engage clients proactively to understand their evolving needs.
• Lead commercial discussions including pricing, negotiation, and contract terms.
• Identify upsell and cross sell opportunities during renewal cycles.
• Collaborate closely with Account Executives and Solution teams.
• Monitor contract performance and client satisfaction.
• Prepare forecasts and reports related to renewals.
• Act as a trusted partner to clients by delivering consultative recommendations.

Job description

TMS Consulting is seeking a dedicated professional to manage client renewal processes in Jakarta Timur, Indonesia. The candidate will be responsible for owning the renewal pipeline, ensuring contract renewals are timely and aligned with business objectives. Additionally, they will engage proactively with clients, lead commercial discussions, and identify upsell opportunities. This role requires collaboration with various teams and a focus on client satisfaction to reduce churn risk.