Remote Delivery Operations Lead

Pt Paragon Technology And Innovation; Jombang; Remote; IDR 133,920,000 - 223,200,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Career development opportunities

Access to logistics tools

Job summary

Pt Paragon Technology And Innovation is seeking a Remote Delivery Driver Coordinator to manage delivery operations from a fully remote setting. You will oversee a driver fleet, plan efficient routes, and ensure high customer service across Batam and surrounding areas.

Responsibilities include coordinating schedules, communicating with drivers, monitoring performance, and resolving issues to improve productivity using routing software and delivery systems.

Qualifications

• Experience in logistics coordination or dispatching, preferably in a remote capacity.
• Familiarity with route optimization software and delivery management systems.
• Strong communication, leadership and problem-solving skills.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• Solid understanding of transportation and delivery operations.

Responsibilities

• Coordinate daily delivery schedules and optimize routes for efficiency.
• Communicate with a team of delivery drivers, providing clear instructions.
• Monitor driver performance and address delays or issues promptly.
• Maintain records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints.
• Collaborate with logistics team to implement process improvements.

Skills

Logistics coordination

Dispatching

Remote work

Route optimization

Delivery management

Communication

Leadership

Problem-solving

Multitasking

Transportation operations

Tools

Route optimization software

Delivery management systems

Job description

Pt Paragon Technology And Innovation is seeking a Remote Delivery Driver Coordinator to manage delivery operations from a fully remote setting. You will oversee a driver fleet, plan efficient routes, and ensure high customer service across Batam and surrounding areas.

Responsibilities include coordinating schedules, communicating with drivers, monitoring performance, and resolving issues to improve productivity using routing software and delivery systems.