Professional Driver: Safe & Timely Deliveries

Id7J Pt Japfa Comfeed Indonesia Tbk; Indonesia; Remote; IDR 89,280,000 - 133,920,000; Full time

Job summary

Japfa Comfeed Indonesia Tbk is seeking a Remote Delivery Driver Coordinator to manage and optimize delivery operations from a remote setting, overseeing a fleet of drivers in Batam and surrounding areas.

You will plan routes, monitor performance, resolve issues, and collaborate with the logistics team to improve processes while leveraging routing software and delivery management systems.

Qualifications

• Proven experience in logistics coordination, dispatching, or a similar role, preferably remote.
• Familiarity with route optimization software and delivery management systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• Strong understanding of transportation and delivery operations.

Responsibilities

• Coordinate daily delivery schedules and optimize routes using routing software.
• Communicate with a team of delivery drivers, providing clear instructions and support.
• Monitor driver performance and timeliness, addressing delays promptly.
• Maintain records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints.
• Collaborate with the logistics team to improve processes and workflows.

Skills

Logistics coordination

Dispatching

Route optimization

Delivery management systems

Communication

Leadership

Problem-solving

Tools

Routing software

Delivery management system

Job description

Our client is seeking a dedicated Remote Delivery Driver Coordinator to manage and optimize our delivery operations from a remote setting. This pivotal role involves overseeing a fleet of drivers, ensuring efficient route planning, and maintaining high standards of customer service across Batam and surrounding areas. You will be instrumental in coordinating logistics, communicating with drivers and customers, and resolving any issues that arise during the delivery process, all while leveraging technology to streamline operations and enhance productivity. This position is perfect for an organized individual with a knack for problem-solving and a passion for efficient logistics, who thrives in a fully remote work environment.

Key Responsibilities

• Coordinate daily delivery schedules and optimize routes for maximum efficiency using routing software.
• Communicate effectively with a team of delivery drivers, providing clear instructions and support throughout their shifts.
• Monitor driver performance and adherence to delivery timelines, addressing any delays or issues promptly.
• Maintain accurate records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints to ensure satisfaction.
• Collaborate with the logistics team to implement process improvements and enhance operational workflows.

Requirements

• Proven experience in logistics coordination, dispatching, or a similar role, preferably in a remote capacity.
• Familiarity with route optimization software and delivery management systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• Strong understanding of transportation and delivery operations.

Benefits

• Competitive salary with performance-based incentives.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Opportunities for professional development and career advancement within logistics.
• Access to modern logistics management tools and technologies.
• A supportive and collaborative remote team culture.