Remote Delivery Operations Coordinator

Id7J Pt Japfa Comfeed Indonesia Tbk; Indonesia; Remote; IDR 89,280,000 - 133,920,000; Full time

Job summary

Japfa Comfeed Indonesia Tbk is seeking a Remote Delivery Driver Coordinator to manage and optimize delivery operations from a remote setting, overseeing a fleet of drivers in Batam and surrounding areas.

You will plan routes, monitor performance, resolve issues, and collaborate with the logistics team to improve processes while leveraging routing software and delivery management systems.

Qualifications

• Proven experience in logistics coordination, dispatching, or a similar role, preferably remote.
• Familiarity with route optimization software and delivery management systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• Strong understanding of transportation and delivery operations.

Responsibilities

• Coordinate daily delivery schedules and optimize routes using routing software.
• Communicate with a team of delivery drivers, providing clear instructions and support.
• Monitor driver performance and timeliness, addressing delays promptly.
• Maintain records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints.
• Collaborate with the logistics team to improve processes and workflows.

Skills

Logistics coordination

Dispatching

Route optimization

Delivery management systems

Communication

Leadership

Problem-solving

Tools

Routing software

Delivery management system

Job description

Japfa Comfeed Indonesia Tbk is seeking a Remote Delivery Driver Coordinator to manage and optimize delivery operations from a remote setting, overseeing a fleet of drivers in Batam and surrounding areas.

You will plan routes, monitor performance, resolve issues, and collaborate with the logistics team to improve processes while leveraging routing software and delivery management systems.