Remote Delivery Operations Lead

Pt Indomarco Prismatama; Jambi; Remote; IDR 78,120,000 - 145,080,000; Full time

Job summary

Pt Indomarco Prismatama is seeking a Remote Delivery Driver Coordinator to manage and optimize delivery operations from a remote setting. You will oversee a fleet of drivers, plan efficient routes, and maintain high levels of customer service across Batam and surrounding areas, using technology to streamline workflows.

This role suits an organized problem-solver who thrives in a fully remote environment and is eager to contribute to logistics efficiency while collaborating with the logistics

Qualifications

• Proven experience in logistics coordination or similar roles, preferably remote.
• Familiarity with route optimization software and delivery management systems.
• Strong communication, leadership, and problem-solving skills.
• Ability to multitask and manage priorities in a fast-paced, remote environment.

Responsibilities

• Coordinate daily delivery schedules and optimize routes for maximum efficiency using routing software.
• Communicate effectively with a team of delivery drivers, providing clear instructions and support.
• Monitor driver performance and adherence to delivery timelines, addressing delays or issues promptly.
• Maintain accurate records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints to ensure satisfaction.
• Collaborate with the logistics team to implement process improvements and enhance workflows.

Skills

Logistics coordination

Dispatching

Route optimization

Delivery management

Communication

Leadership

Problem-solving

Tools

Routing software

Delivery management systems

Job description

Pt Indomarco Prismatama is seeking a Remote Delivery Driver Coordinator to manage and optimize delivery operations from a remote setting. You will oversee a fleet of drivers, plan efficient routes, and maintain high levels of customer service across Batam and surrounding areas, using technology to streamline workflows.

This role suits an organized problem-solver who thrives in a fully remote environment and is eager to contribute to logistics efficiency while collaborating with the logistics