Fully Remote Delivery Ops Coordinator - Batam

Pt Paragon Technology And Innovation; Kudus; Remote; IDR 89,280,000 - 167,400,000; Full time

Job summary

Pt Paragon Technology And Innovation is looking for a Remote Delivery Driver Coordinator to manage our delivery operations from a fully remote setting. You will oversee a fleet of drivers, optimize routes using routing software, and ensure high standards of customer service across Batam and surrounding areas.

This role emphasizes coordination of logistics, clear communication with drivers and customers, and rapid resolution of delivery issues, all while leveraging technology to streamline

Qualifications

• Proven experience in logistics coordination, dispatching, or a similar role, preferably in a remote capacity.
• Familiarity with route optimization software and delivery management systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• Strong understanding of transportation and delivery operations.

Responsibilities

• Coordinate daily delivery schedules and optimize routes for maximum efficiency using routing software.
• Communicate effectively with a team of delivery drivers, providing clear instructions and support throughout their shifts.
• Monitor driver performance and adherence to delivery timelines, addressing any delays or issues promptly.
• Maintain accurate records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints to ensure satisfaction.
• Collaborate with the logistics team to implement process improvements and enhance operational workflows.

Skills

Logistics coordination

Route optimization

Delivery operations

Team leadership

Problem-solving

Communication skills

Multitasking

Tools

Routing software

Delivery management systems

Job description

Pt Paragon Technology And Innovation is looking for a Remote Delivery Driver Coordinator to manage our delivery operations from a fully remote setting. You will oversee a fleet of drivers, optimize routes using routing software, and ensure high standards of customer service across Batam and surrounding areas.

This role emphasizes coordination of logistics, clear communication with drivers and customers, and rapid resolution of delivery issues, all while leveraging technology to streamline